Job Description
Full job description
Gold Coast, QLD, Australia
Full time
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About Sussan
For more than 80 years, Sussan has been celebrating the spirit of Australian women, curating elegant, contemporary pieces that they love to wear, whether at work or play.
At Sussan, we strive to balance fashion with responsibility, always aiming to improve and find better ways to create the clothes that Australian women love. As part of The Sussan Group, we're proud to be a Certified B Corporation™. This certification independently verifies that the Sussan Group meets high standards of performance, accountability, and transparency.
This shows that we are a category leader, with a future focus and we’re passionate about bringing our team with us on the journey. Together, we’re committed to the change that women want to see.
Our Opportunity
As our new Business Manager for QLD, you will manage your region of stores to maximise profitable sales growth through effective leadership of your teams. You will ensure the productive implementation of merchandise, marketing and operational strategies for your stores and work closely with many areas of our wider business as part of The Sussan Group.
As an effective and encouraging leader and people manager, you will be flexible and adaptable in motivating individuals and teams in a way that inspires high performance and delivers business outcomes. With demonstrated experience in developing large teams and an understanding of a multi brand role, you will be a valued team member with a great opportunity to drive change and make a key impact.
Managing 13 stores and teams across QLD, this position will be required to carry out administrative activities from home one day per week as well as travel regularly across your region (valid drivers licence required).
Stores included in this portfolio: Coomera, Burleigh, Pacific Fair, Robina, Tweed Heads, Southport, VIC Point, Indooroopilly, Hervey Bay, Townsville, Carindale, Capalaba, Toowong.
Key duties and responsibilities will include:
All areas of leadership and people management including training and development, onboarding, performance management
Implement best practice across the business in terms of sales, wages, expenses and productivity across stores
Ensure Store Managers are effectively trained in key performance measures
Financial management of your stores
Ensure all customers have a positive experience in stores across your region
Brand management through effective visual merchandising, promotions, signage
Stock Management, manage stock performance, maximise profitability and optimum stock placement
To be successful in this role, you must have:
Experience in a people management leadership role
Demonstrated experience in financial management including reporting, benchmarking and analysis
Previous experience managing and dealing with a wide range of people across various situations
High negotiation and influencing skills
Customer service and sales focused approach
Effective communication skills
Business acumen and business planning skills
Solid knowledge of the General Retail Industry Award ideal
Why work for Sussan?
We believe in creating a supportive and nurturing workplace that puts women and their needs first. Our team members are passionate about fashion, and we are committed to fostering an environment where our team can thrive. Here’s why you should choose a career at Sussan:
Join a Certified B Corporation and become a team member of a vibrant, purpose-driven workplace that values both innovation and impact.
Opportunities for all team members to be involved in our impact initiatives, including our Reconciliation Action Plan (RAP)
Participate in our long-standing community partnership program with Breast Cancer Network Australia (BCNA)
Join a supportive team that values creativity, diversity, growth, and, most importantly, future thinking.
We also offer some amazing benefits, including:
Generous team member product discount
Discounted private health insurance
Great team referral bonus
Flexible working arrangements
Career development opportunities
If you’re ready to contribute to the change women want to see, consider a career with Sussan.
The Sussan Group is committed to supporting an inclusive recruitment process ensuring a fair recruitment experience. We celebrate diversity and advocate inclusion and are committed to building and fostering a diverse and accessible workplace and culture.
Please advise us if you need any necessary access requirements or adjustments throughout the recruitment process.
Gold Coast, QLD, Australia
Full time
Add to favourites
View favourites
About Sussan
For more than 80 years, Sussan has been celebrating the spirit of Australian women, curating elegant, contemporary pieces that they love to wear, whether at work or play.
At Sussan, we strive to balance fashion with responsibility, always aiming to improve and find better ways to create the clothes that Australian women love. As part of The Sussan Group, we're proud to be a Certified B Corporation™. This certification independently verifies that the Sussan Group meets high standards of performance, accountability, and transparency.
This shows that we are a category leader, with a future focus and we’re passionate about bringing our team with us on the journey. Together, we’re committed to the change that women want to see.
Our Opportunity
As our new Business Manager for QLD, you will manage your region of stores to maximise profitable sales growth through effective leadership of your teams. You will ensure the productive implementation of merchandise, marketing and operational strategies for your stores and work closely with many areas of our wider business as part of The Sussan Group.
As an effective and encouraging leader and people manager, you will be flexible and adaptable in motivating individuals and teams in a way that inspires high performance and delivers business outcomes. With demonstrated experience in developing large teams and an understanding of a multi brand role, you will be a valued team member with a great opportunity to drive change and make a key impact.
Managing 13 stores and teams across QLD, this position will be required to carry out administrative activities from home one day per week as well as travel regularly across your region (valid drivers licence required).
Stores included in this portfolio: Coomera, Burleigh, Pacific Fair, Robina, Tweed Heads, Southport, VIC Point, Indooroopilly, Hervey Bay, Townsville, Carindale, Capalaba, Toowong.
Key duties and responsibilities will include:
All areas of leadership and people management including training and development, onboarding, performance management
Implement best practice across the business in terms of sales, wages, expenses and productivity across stores
Ensure Store Managers are effectively trained in key performance measures
Financial management of your stores
Ensure all customers have a positive experience in stores across your region
Brand management through effective visual merchandising, promotions, signage
Stock Management, manage stock performance, maximise profitability and optimum stock placement
To be successful in this role, you must have:
Experience in a people management leadership role
Demonstrated experience in financial management including reporting, benchmarking and analysis
Previous experience managing and dealing with a wide range of people across various situations
High negotiation and influencing skills
Customer service and sales focused approach
Effective communication skills
Business acumen and business planning skills
Solid knowledge of the General Retail Industry Award ideal
Why work for Sussan?
We believe in creating a supportive and nurturing workplace that puts women and their needs first. Our team members are passionate about fashion, and we are committed to fostering an environment where our team can thrive. Here’s why you should choose a career at Sussan:
Join a Certified B Corporation and become a team member of a vibrant, purpose-driven workplace that values both innovation and impact.
Opportunities for all team members to be involved in our impact initiatives, including our Reconciliation Action Plan (RAP)
Participate in our long-standing community partnership program with Breast Cancer Network Australia (BCNA)
Join a supportive team that values creativity, diversity, growth, and, most importantly, future thinking.
We also offer some amazing benefits, including:
Generous team member product discount
Discounted private health insurance
Great team referral bonus
Flexible working arrangements
Career development opportunities
If you’re ready to contribute to the change women want to see, consider a career with Sussan.
The Sussan Group is committed to supporting an inclusive recruitment process ensuring a fair recruitment experience. We celebrate diversity and advocate inclusion and are committed to building and fostering a diverse and accessible workplace and culture.
Please advise us if you need any necessary access requirements or adjustments throughout the recruitment process.
💡 Quick Summary
Seeking a career-building opportunity? The Business Manager QLD position is now open for candidates interested in the Retail & Wholesale sector. This role in Gold Coast offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Retail & Wholesale is a plus.
