Job Description
Full job description
Join Our Team as a Café Assistant!
Working across the Discover Waitomo business at Waitomo Glowworm Caves and Black Water Rafting you will need to have a well-rounded understanding of our world-famous products on offer to our manuhiri (visitors).
Tourism Holdings Limited (thl) is the world's leading provider of holiday vehicles for rent and sale, operating under various brands across Australia, New Zealand, the USA, and the UK. Our brands include maui, Apollo, Britz, Cheapa Camper, Hippie, Mighty rentals, and more. We also design motorhomes through Action Manufacturing and create digital products via thl Digital.
About The Waitomo Glowworm Caves - Discover Waitomo:
The restaurant team serves a range of delicious food and beverages in the award-winning Waitomo Glowworm Caves Visitor Centre.
Our core values that drive the business are Manaakitanga, Kaitiakitanga and Whanaungatanga - all of which are also measures of our care for our people and our place.
A great work environment - where you'll spend your day surrounded by positive, passionate and multicultural people.
Part of Tourism Holdings Limited (thl) - NZ's premium tourism company operating iconic kiwi brands The Legendary Black Water Rafting Company and Waitomo Homestead.
About the role:
Support the Food & Beverage Manager in the Waitomo Glowworm Cave Visitor Centre F&B department to ensure the delivery of a high-quality product and exceptional customer service.
The team is looking for Part time Cafe Assistant to jump aboard and join our Waitomo Glowworm Caves café. You'll quickly find that working here is an experience in itself. You'll build relationships with lots of new people and have the opportunity to try out the different activities we offer, such as rafting and other cave tours.
If you'd consider yourself an honest, reliable person who values being on time and cares about providing great customer service, and flexible to work weekends and public holidays, then you're just the kind of person we need. If you're looking for your next step forward, this could be it. Are you ready to inspire our visitors with your passion for challenge and adventure?
About you:
Preferably a recognised qualification or experience in hospitality.
Reliable transport to get to and from shifts.
High standard of personal presentation and hygiene.
Willing to learn and strong work ethic.
Must be available for 32 hours on 7 days rotating roster.
Requirements/Skills:
Your key responsibilities would be to provide excellent customer service, food and beverages to our visitors.
Excellent numeracy and communication skills.
Strong attention to detail.
Able to work under pressure and ability to use own initiative.
Successful time management skills.
Friendly, reliable, trustworthy, and honest.
Benefits:
Competitive wage and comprehensive company benefits
Career progression opportunities within thl
Diverse and inclusive team culture
If you love being part of a team, looking for a challenge or a company that pushes personal and professional development and growth, then we want to hear from you!
Applicants for this position should have NZ residency or a valid NZ work visa.
Thank you for your application, We are an equal opportunity employer and we aim to recruit a diverse range of people with a diverse range of talents to help us achieve our goals. Note that only selected candidates will be contacted.
Your privacy is important to us. Our privacy policy explains how we collect, process, use, store and disclose your personal data, as well as your rights associated with that data.
This policy is provided in a layered format so you can click through to the specific areas set out below. Please also use the Glossary at the end of the document to understand the meaning of some of the terms used.
https://www.thlonline.com/privacy
Job details
Job family
NZ
Pay type
Hourly
Job start date
Wednesday, 3 September 2026
39 Waitomo Village Road, Waitomo Caves 3977, New Zealand
Join Our Team as a Café Assistant!
Working across the Discover Waitomo business at Waitomo Glowworm Caves and Black Water Rafting you will need to have a well-rounded understanding of our world-famous products on offer to our manuhiri (visitors).
Tourism Holdings Limited (thl) is the world's leading provider of holiday vehicles for rent and sale, operating under various brands across Australia, New Zealand, the USA, and the UK. Our brands include maui, Apollo, Britz, Cheapa Camper, Hippie, Mighty rentals, and more. We also design motorhomes through Action Manufacturing and create digital products via thl Digital.
About The Waitomo Glowworm Caves - Discover Waitomo:
The restaurant team serves a range of delicious food and beverages in the award-winning Waitomo Glowworm Caves Visitor Centre.
Our core values that drive the business are Manaakitanga, Kaitiakitanga and Whanaungatanga - all of which are also measures of our care for our people and our place.
A great work environment - where you'll spend your day surrounded by positive, passionate and multicultural people.
Part of Tourism Holdings Limited (thl) - NZ's premium tourism company operating iconic kiwi brands The Legendary Black Water Rafting Company and Waitomo Homestead.
About the role:
Support the Food & Beverage Manager in the Waitomo Glowworm Cave Visitor Centre F&B department to ensure the delivery of a high-quality product and exceptional customer service.
The team is looking for Part time Cafe Assistant to jump aboard and join our Waitomo Glowworm Caves café. You'll quickly find that working here is an experience in itself. You'll build relationships with lots of new people and have the opportunity to try out the different activities we offer, such as rafting and other cave tours.
If you'd consider yourself an honest, reliable person who values being on time and cares about providing great customer service, and flexible to work weekends and public holidays, then you're just the kind of person we need. If you're looking for your next step forward, this could be it. Are you ready to inspire our visitors with your passion for challenge and adventure?
About you:
Preferably a recognised qualification or experience in hospitality.
Reliable transport to get to and from shifts.
High standard of personal presentation and hygiene.
Willing to learn and strong work ethic.
Must be available for 32 hours on 7 days rotating roster.
Requirements/Skills:
Your key responsibilities would be to provide excellent customer service, food and beverages to our visitors.
Excellent numeracy and communication skills.
Strong attention to detail.
Able to work under pressure and ability to use own initiative.
Successful time management skills.
Friendly, reliable, trustworthy, and honest.
Benefits:
Competitive wage and comprehensive company benefits
Career progression opportunities within thl
Diverse and inclusive team culture
If you love being part of a team, looking for a challenge or a company that pushes personal and professional development and growth, then we want to hear from you!
Applicants for this position should have NZ residency or a valid NZ work visa.
Thank you for your application, We are an equal opportunity employer and we aim to recruit a diverse range of people with a diverse range of talents to help us achieve our goals. Note that only selected candidates will be contacted.
Your privacy is important to us. Our privacy policy explains how we collect, process, use, store and disclose your personal data, as well as your rights associated with that data.
This policy is provided in a layered format so you can click through to the specific areas set out below. Please also use the Glossary at the end of the document to understand the meaning of some of the terms used.
https://www.thlonline.com/privacy
Job details
Job family
NZ
Pay type
Hourly
Job start date
Wednesday, 3 September 2026
39 Waitomo Village Road, Waitomo Caves 3977, New Zealand
💡 Quick Summary
Seeking a career-building opportunity? The Café Assistant position is now open for candidates interested in the Manufacturing Jobs sector. This role in Hamilton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Manufacturing Jobs is a plus.
