Job Description
Job no: 926338
Work type: Casual
Location: Adelaide CBD
Categories: Administration, Business and Management
Women’s and Children’s Health Network, Child and Family Health Services, Inner South
Adelaide 5000, Cowandilla 5033, Edwardstown 5039
Salary – ASO2, $58,709.00 - $63,154.00 + 12% Superannuation and Salary Sacrifice Benefits
Casual – 12 month contract, multiple positions available
About WCHN
Join the Women’s and Children’s Health Network (WCHN), South Australia’s leading provider of care for women, babies, children and young people. We’re shaping the future of healthcare through compassion, innovation and excellence — with our communities at the heart of everything we do.
What WCHN Can Offer You
Access to salary packaging benefits of up to $9,010 each FBT year for living expenses (e.g. mortgage, rent, utilities, groceries), plus an additional $2,650 each FBT year for meal entertainment expenses.
Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)
Support for you and your family via our Employee Assistance Program.
Relocation financial support may be negotiated, subject to eligibility. Click here for details and contact the enquires person for further information.
About the role
The Administration Officer provides high-quality customer service and administrative support for Child and Family Health Service sites. As the first point of contact, the role manages enquiries, records, referrals, meetings, and office operations to support staff, families, and service delivery.
Key duties of the role
Act as the ‘first point of contact’ for both front of counter and telephone customers
Identify customer needs and provide accurate and timely information
Direct enquiries to appropriate staff
Record client referral information while maintaining databases and waiting lists
Assist in arranging meetings, preparing agendas, and accurate recording and distribution of minutes
Skills and Experience
Experience working in a frontline customer service position within a Health Service
Knowledge of administrative systems, procedures, and guidelines
Sound interpersonal and communication skills
Ability to maintain sensitivity, integrity and confidentiality
Experience maintaining electronic and hard copy client records
Enquiries can be directed to
Melissa Cestaro
Administration Manager
[email protected]
8303 1608
Want to learn more about career opportunities at WCHN? Click Here to discover how you can Realise Your Potential and join one of our many teams making a positive difference in the community.
Stay connected with us! Follow WCHN on LinkedIn to keep up to date with new job opportunities and the latest news from across our network — Click Here to join the conversation
To learn more about this role — including key selection criteria, special conditions and minimum requirements — please refer to the attached role description and the document checklists below:
Immunisation Requirements Checklist
Applicant Documents Checklist
The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role. Want further information on applying and winning this role, go to our SA Health Careers Site for the Australian Applicant Guide or if you are an international applicant, check out the International Application Guide.
Aboriginal and Torres Strait Islander applicants are encouraged to apply.
Application Closing Date: Tuesday 30th of June 2026 at 11:55pm
Advertised: 16 Jan 2026 Cen. Australia Daylight Time
Applications close: 30 Jun 2026 Cen. Australia Standard Time
Work type: Casual
Location: Adelaide CBD
Categories: Administration, Business and Management
Women’s and Children’s Health Network, Child and Family Health Services, Inner South
Adelaide 5000, Cowandilla 5033, Edwardstown 5039
Salary – ASO2, $58,709.00 - $63,154.00 + 12% Superannuation and Salary Sacrifice Benefits
Casual – 12 month contract, multiple positions available
About WCHN
Join the Women’s and Children’s Health Network (WCHN), South Australia’s leading provider of care for women, babies, children and young people. We’re shaping the future of healthcare through compassion, innovation and excellence — with our communities at the heart of everything we do.
What WCHN Can Offer You
Access to salary packaging benefits of up to $9,010 each FBT year for living expenses (e.g. mortgage, rent, utilities, groceries), plus an additional $2,650 each FBT year for meal entertainment expenses.
Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)
Support for you and your family via our Employee Assistance Program.
Relocation financial support may be negotiated, subject to eligibility. Click here for details and contact the enquires person for further information.
About the role
The Administration Officer provides high-quality customer service and administrative support for Child and Family Health Service sites. As the first point of contact, the role manages enquiries, records, referrals, meetings, and office operations to support staff, families, and service delivery.
Key duties of the role
Act as the ‘first point of contact’ for both front of counter and telephone customers
Identify customer needs and provide accurate and timely information
Direct enquiries to appropriate staff
Record client referral information while maintaining databases and waiting lists
Assist in arranging meetings, preparing agendas, and accurate recording and distribution of minutes
Skills and Experience
Experience working in a frontline customer service position within a Health Service
Knowledge of administrative systems, procedures, and guidelines
Sound interpersonal and communication skills
Ability to maintain sensitivity, integrity and confidentiality
Experience maintaining electronic and hard copy client records
Enquiries can be directed to
Melissa Cestaro
Administration Manager
[email protected]
8303 1608
Want to learn more about career opportunities at WCHN? Click Here to discover how you can Realise Your Potential and join one of our many teams making a positive difference in the community.
Stay connected with us! Follow WCHN on LinkedIn to keep up to date with new job opportunities and the latest news from across our network — Click Here to join the conversation
To learn more about this role — including key selection criteria, special conditions and minimum requirements — please refer to the attached role description and the document checklists below:
Immunisation Requirements Checklist
Applicant Documents Checklist
The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role. Want further information on applying and winning this role, go to our SA Health Careers Site for the Australian Applicant Guide or if you are an international applicant, check out the International Application Guide.
Aboriginal and Torres Strait Islander applicants are encouraged to apply.
Application Closing Date: Tuesday 30th of June 2026 at 11:55pm
Advertised: 16 Jan 2026 Cen. Australia Daylight Time
Applications close: 30 Jun 2026 Cen. Australia Standard Time
💡 Quick Summary
Seeking a career-building opportunity? The CaFHS Administration Officer (Casual Pool) - Inner South position is now open for candidates interested in the Customer Care sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
