Call Center Bilingual Customer Service Rep
Place of work
Work from home
Job details
Job description, work day and responsibilities
Full job description
Company Description
Integration International Inc. is an IT Solutions and Professional Services Company globally HQ in Parsippany, NJ. We offer Application Services, Infrastructure Services and Staff Augmentation Services to Fortune 1000 companies across North America. Our direct Clients are leading names in Banking, Finance, Manufacturing, Publishing, Life Sciences, Technology and Services industry verticals. Please visit us at www.i3intl.com for more info.
Job Description
Job Title: Call Center Bilingual Customer Service Rep
Location: Mercerville, NJ 08619
Duration: 6+ Months (Possibility of extension)
JOB DESCRIPTION :
Provides information to customers regarding department/agency programs and services and the requirements of licensure, certification, and other authorizations
Answers questions, explains rules, regulations, policies and procedures, clarifies forms, provides instruction and direction in the completion of applications, and resolves issues and problems
Requests information from customers to determine their needs, or purpose of visit
Verifies the completeness and accuracy of information on forms and applications
Conducts information searches in electronic or manual file systems
Ability to read, writes, speak, understand, or communicate in English and Spanish sufficiently to perform the duties of this position.
Required
3 years of customer service experience on the resume. Must be recent.
HS or higher
Bilingual English/Spanish Required
Company address
You will be redirected to another website to apply.
Offer ID: #1283435,
Published: 3 days ago,
Company registered: 2 weeks ago
