Job Description
Responsibilities:
- outbound and inbound calls to/from customers and providing them with information about our products and services.
• Resolving customer complaints and inquiries in a timely manner.
• Keeping accurate records of customer interactions and transactions.
• Following up on customer interactions to ensure that their issues have been resolved.
• Meeting or exceeding call center metrics such as average handle time, first call resolution, and customer satisfaction.
Requirements:
• High school diploma or equivalent.
• Excellent communication skills in English.
• Ability to work well under pressure.
• Comfortable with working in a fastpaced environment.
• Strong problemsolving skills.
• Ability to multitask and prioritize tasks effectively.
If you think you are the right fit for this position, please send us your resume along with a cover letter.
We look forward to hearing from you
Salary:
₹76.12 - ₹85.31 per hour
Schedule:
• Evening shift
Ability to commute/relocate:
• Shimla,
Himachal Pradesh:
Reliably commute or planning to relocate before starting work (required)
Education:
• Higher Secondary(12th Pass) (preferred)
Experience:
• Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
Language:
• Hindi (preferred)
Work Location:
In person
Speak with the employer
• +1 +7360XXXXXX+
- outbound and inbound calls to/from customers and providing them with information about our products and services.
• Resolving customer complaints and inquiries in a timely manner.
• Keeping accurate records of customer interactions and transactions.
• Following up on customer interactions to ensure that their issues have been resolved.
• Meeting or exceeding call center metrics such as average handle time, first call resolution, and customer satisfaction.
Requirements:
• High school diploma or equivalent.
• Excellent communication skills in English.
• Ability to work well under pressure.
• Comfortable with working in a fastpaced environment.
• Strong problemsolving skills.
• Ability to multitask and prioritize tasks effectively.
If you think you are the right fit for this position, please send us your resume along with a cover letter.
We look forward to hearing from you
Salary:
₹76.12 - ₹85.31 per hour
Schedule:
• Evening shift
Ability to commute/relocate:
• Shimla,
Himachal Pradesh:
Reliably commute or planning to relocate before starting work (required)
Education:
• Higher Secondary(12th Pass) (preferred)
Experience:
• Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
Language:
• Hindi (preferred)
Work Location:
In person
Speak with the employer
• +1 +7360XXXXXX+
💡 Quick Summary
Seeking a career-building opportunity? The Call Center Executive position is now open for candidates interested in the Customer Care Executive sector. This role in Simla offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
