Job Description
The primary role of the BPO employee is to handle calls from customers and clients. Then, after that, catering to customers’ needs and resolving the issue.
They should be open to all types of questions and quick in learning new things.
Customer Service Manager- They supervise the team leaders and training managers. They are most likely to establish policies to support customers. They also need to make sure the demands of the customers are met.
Team leader- They are responsible for managing various tasks. For example, they need to ensure that there are enough people to cater to the customers’ needs. They also handle angry customers and provide them with solutions.
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹16,000.00 - ₹18,000.00 per month
Benefits:
Flexible schedule
Health insurance
Life insurance
Provident Fund
Schedule:
Day shift
Evening shift
Morning shift
Rotational shift
Ability to commute/relocate:
Thane, Mumbai - 400708, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
Technical support: 1 year (Preferred)
tele sales: 1 year (Preferred)
total work: 1 year (Preferred)
Language:
Hindi (Preferred)
They should be open to all types of questions and quick in learning new things.
Customer Service Manager- They supervise the team leaders and training managers. They are most likely to establish policies to support customers. They also need to make sure the demands of the customers are met.
Team leader- They are responsible for managing various tasks. For example, they need to ensure that there are enough people to cater to the customers’ needs. They also handle angry customers and provide them with solutions.
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹16,000.00 - ₹18,000.00 per month
Benefits:
Flexible schedule
Health insurance
Life insurance
Provident Fund
Schedule:
Day shift
Evening shift
Morning shift
Rotational shift
Ability to commute/relocate:
Thane, Mumbai - 400708, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
Technical support: 1 year (Preferred)
tele sales: 1 year (Preferred)
total work: 1 year (Preferred)
Language:
Hindi (Preferred)
💡 Quick Summary
Seeking a career-building opportunity? The Call Center Executive position is now open for candidates interested in the Customer Care Executive sector. This role in airoli, Thane offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
