Responsibilities:

- outbound and inbound calls to/from customers and providing them with information about our products and services.
• Resolving customer complaints and inquiries in a timely manner.
• Keeping accurate records of customer interactions and transactions.
• Following up on customer interactions to ensure that their issues have been resolved.
• Meeting or exceeding call center metrics such as average handle time, first call resolution, and customer satisfaction.

Requirements:
• High school diploma or equivalent.
• Excellent communication skills in English.
• Ability to work well under pressure.
• Comfortable with working in a fastpaced environment.
• Strong problemsolving skills.
• Ability to multitask and prioritize tasks effectively.

If you think you are the right fit for this position, please send us your resume along with a cover letter.
We look forward to hearing from you

Salary:
₹76.12 - ₹85.31 per hour

Schedule:
• Evening shift

Ability to commute/relocate:
• Shimla,

Himachal Pradesh:
Reliably commute or planning to relocate before starting work (required)

Education:
• Higher Secondary(12th Pass) (preferred)

Experience:
• Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

Language:
• Hindi (preferred)

Work Location:
In person

Speak with the employer
• 91 9736012339