Job Description
Must have experience in leading the telesales/inside sales team from front.
Hiring, training, coaching, and leading call center representatives as they provide support for customers.
Answering representatives questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representatives
Leading team meetings, asking questions to better understand the calls representatives are receiving, educating and coach workers regarding...
Hiring, training, coaching, and leading call center representatives as they provide support for customers.
Answering representatives questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representatives
Leading team meetings, asking questions to better understand the calls representatives are receiving, educating and coach workers regarding...
💡 Quick Summary
Seeking a career-building opportunity? The Call Center Head position is now open for candidates interested in the Customer Care sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
