Job Description
$17.49–$18.03 an hour
Job type
Part-time
Full-time
Location
86 Freeport Boulevard NE, Calgary, AB T3J 5J9
Full job description
We are seeking a dedicated and skilled Call Center Representative to join our team. This role is essential in providing exceptional customer service and support to our clients. The ideal candidate will possess strong communication skills, a customer-focused attitude, and the ability to handle inquiries efficiently. Bilingual abilities are highly valued as we serve a diverse clientele.
Responsibilities
Respond to incoming calls and inquiries from customers in a professional and courteous manner.
Provide accurate information regarding services, and salon services as needed.
Utilize computer skills for data entry and record-keeping while maintaining confidentiality.
Demonstrate excellent phone etiquette and communication skills to ensure customer satisfaction.
Maintain a positive relationship with customers through effective follow-up and support.
Collaborate with team members to improve processes and enhance customer experience.
💡 Quick Summary
Seeking a career-building opportunity? The Call Center Representative position is now open for candidates interested in the Customer Care Executive sector. This role in Calgary offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
