Job Description
Job Description: Call Center Representative/ Call Taker
We are seeking dedicated and dependable Call Center Representatives to join our team and provide outstanding service to our customers.
2:30pm-11pm On-site in Bedford Park, IL
Responsibilities:
• Engage Customers: Schedule appointments and provide timely information about services.
• Deliver Exceptional Service: Handle inquiries professionally, ensuring every customer feels valued.
• Maintain Standards: Manage high call volumes efficiently while maintaining top-quality service.
Qualifications:
• Proven call center experience with a record of reliability and success
• Demonstrated consistency and commitment in previous roles, showing dedication to team goals and customer satisfaction
• Ability to multi-task, think critically, and adapt in a fast-paced environment
• Strong written and verbal communication skills
• Typing proficiency of at least 30 WPM
• Availability to work overtime, weekends, and holidays as needed
• Ability to provide three professional references prior to receiving an offer
What We Offer:
• Competitive compensation with opportunities for growth
• Comprehensive benefits, including 401(k) with matching, health, dental, and vision insurance, plus short- and long-term disability coverage
• Paid training and paid time off to support work-life balance
• A supportive, inclusive environment where your contributions are valued
We are an affirmative action and equal opportunity employer committed to diversity and inclusion.
About Trova Advisory Group
Trova Advisory Group specializes in delivering a comprehensive array of staffing solutions tailored to meet the diverse needs of businesses across multiple sectors. Our expertise spans clerical, administrative, financial, and professional roles, offered through flexible arrangements including temporary, temp-to-hire, and direct hire services.
We pride ourselves on providing top-tier talent solutions that empower organizations to thrive in today’s competitive market.
Trova Advisory Group is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, ****** orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status. We are committed to fostering an inclusive workplace where all individuals are welcomed and supported.
If you require reasonable accommodation during the application or interview process, please contact us at trova@gotrova.com. Include the nature of your request and your contact information.
Trova Advisory Group offers a comprehensive benefits package including medical and dental options for all eligible employees.
We are seeking dedicated and dependable Call Center Representatives to join our team and provide outstanding service to our customers.
2:30pm-11pm On-site in Bedford Park, IL
Responsibilities:
• Engage Customers: Schedule appointments and provide timely information about services.
• Deliver Exceptional Service: Handle inquiries professionally, ensuring every customer feels valued.
• Maintain Standards: Manage high call volumes efficiently while maintaining top-quality service.
Qualifications:
• Proven call center experience with a record of reliability and success
• Demonstrated consistency and commitment in previous roles, showing dedication to team goals and customer satisfaction
• Ability to multi-task, think critically, and adapt in a fast-paced environment
• Strong written and verbal communication skills
• Typing proficiency of at least 30 WPM
• Availability to work overtime, weekends, and holidays as needed
• Ability to provide three professional references prior to receiving an offer
What We Offer:
• Competitive compensation with opportunities for growth
• Comprehensive benefits, including 401(k) with matching, health, dental, and vision insurance, plus short- and long-term disability coverage
• Paid training and paid time off to support work-life balance
• A supportive, inclusive environment where your contributions are valued
We are an affirmative action and equal opportunity employer committed to diversity and inclusion.
About Trova Advisory Group
Trova Advisory Group specializes in delivering a comprehensive array of staffing solutions tailored to meet the diverse needs of businesses across multiple sectors. Our expertise spans clerical, administrative, financial, and professional roles, offered through flexible arrangements including temporary, temp-to-hire, and direct hire services.
We pride ourselves on providing top-tier talent solutions that empower organizations to thrive in today’s competitive market.
Trova Advisory Group is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, ****** orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status. We are committed to fostering an inclusive workplace where all individuals are welcomed and supported.
If you require reasonable accommodation during the application or interview process, please contact us at trova@gotrova.com. Include the nature of your request and your contact information.
Trova Advisory Group offers a comprehensive benefits package including medical and dental options for all eligible employees.
💡 Quick Summary
Seeking a career-building opportunity? The Call Center Specialist position is now open for candidates interested in the Remote Jobs sector. This role in Chicago offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.