Job Description
Medical Front Desk/Call Center
LaSante Health Center is seeking a Call Center Representative to join our team. The ideal candidate will possess exceptional customer service skills and play a crucial role in maintaining positive relationships with our patients, ensuring their needs are met.
Responsibilities:
Answer incoming calls courteously and promptly, confirming customers' language preferences as you assist them.
Record information accurately into ECW
Provide assistance and information to enhance patient experience.
Serve as a liaison between patients and the health Center, directing calls to appropriate departments as needed.
Assist with additional tasks and projects as directed by supervisor.
Qualifications:
Verbal communication skills
Customer service experience
Active listening skills
Computer literate
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💡 Quick Summary
Seeking a career-building opportunity? The Call Center/Front Desk SPANISH (*-5) position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in India offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.
