Description
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The Elite Job
Call Centre Trainee/Processor Associate (Fresher Job)
The Elite Job • Kenya • via The Elite Job
13 hours ago
$20–$30 an hour
Full–time and Part-time
No Degree Mentioned
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Job description
At The Elite Job, we are committed to fostering a dynamic and inclusive work environment. As a leading player in the industry, we pride ourselves on delivering exceptional services and creating opportunities for professional growth. Join our team and be part of a company that values innovation, teamwork, and excellence.
Job Description: Call Centre Trainee/Processor Associate
Are you ready to embark on a rewarding career in customer service? The Elite Job is seeking enthusiastic individuals to join our team as Call Centre Trainee/Processor Associates. This entry-level position provides a fantastic opportunity to kickstart your career in a vibrant and fast-paced environment.
Key Responsibilities:
• Customer Interaction: Engage with customers in a professional and courteous manner, addressing inquiries and resolving issues to ensure a positive experience.
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Data Processing: Accurately enter and update customer information in our systems, ensuring data integrity and compliance with company standards.
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Team Collaboration: Work collaboratively with team members to achieve performance goals and contribute to a positive work environment.
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Continuous Learning: Actively participate in training programs to enhance product knowledge, customer service skills, and overall job performance.
• Required Skills:
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Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.
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Adaptability: Ability to thrive in a dynamic environment and adapt to changing priorities.
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Attention to Detail: Strong attention to detail to ensure accuracy in data processing.
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Team Player: Collaborative mindset with a willingness to contribute to team success.
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Customer-Focused: Genuine passion for providing exceptional customer service.
• Qualifications:
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High School Diploma or equivalent.
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Previous customer service experience is a plus but not mandatory.
• How to Apply:If you are ready to kickstart your career with The Elite Job and meet the qualifications listed above, please submit your resume and cover letter through our career portal. Join us in delivering excellence in customer service and shaping a rewarding future with The Elite Job.