Job Description
Division: Northern CPPYJ
Location: Grafton, NSW, AU, 2460
Req ID: 73+80
(various temporary positions)
Location: Mid North Coast New England Northern NSW District.
Grade + - $125,6+3 - $12+,228 p.a. + superannuation and annual leave loading
Excellent working conditions including work from home, flexible working hours, 35-hour week and flex leave
Your role
As a casework specialist you work could include:
District Casework Specialist - As a Casework Specialist you will work alongside casework teams to promote good practice and support continuous improvement in service delivery. You will achieve this by supporting quality practice casework and provide direct practice based professional support and development to practitioners to improve outcomes for children and families.
High-Cost Emergency Arrangements Casework Specialist – you will work alongside casework teams to promote good practice and support the exit of children from high- cost emergency arrangements.
Office of the Senior Practitioner Review Team - working within the Office of the Senior Practitioner to complete reviews based on district and other executive requests.
What you’ll do
Your day will include, but not limited to the following:
Perform casework and case manage allocated families to maintain contemporary practice and role model best practice for caseworkers.
Work alongside caseworkers directly with children, young people and their families to model and coach best practice.
Providing specialist advice to all levels of management and staff on case practice matters and specialised assistance in complex or sensitive cases.
Taking on the consultant role in regular casework team group supervision and in leadership group supervision.
Providing one to one or group support to new caseworkers upon their completion of the Caseworker Development Program (CDP).
Working with caseworkers and managers, modelling, coaching, and mentoring them to develop case practice skills and knowledge that are responsive to the changing needs of children, young people and families.
Developing and maintaining networks and relationships to influence good practice and draw on contemporary evidence-based practice research and resources.
What we’re looking for
Demonstrated skills in case management and working with children and families.
Demonstrated skills in putting the child at the centre of your work and be recognised as someone who is a practice leader in child protection and works collaboratively across the system to create safety and met the needs of children and families.
Excellent written and verbal communication skills and the ability to build strong relationships with a variety of people to influence and guide good practice.
The ability to deal with sensitive, complex issues appropriately and confidentially.
A strong ethical approach to practice and your role as a Practice Leader.
Work with and mentor caseworkers and managers in a planned and coordinated manner to role model and develop case practice skills that is responsive to the changing needs of children, young people and families.
Previous experience in a Human Services role where you have had experience in providing comprehensive advice on complex case reviews.
The ability to work independently and in a team.
An ability to show initiative, set priorities and manage a workload.
Ability to work across a district to support the operational needs of units.
Current driver’s licence as occasional travel will be required.
Appointments are subject to reference checks and the following pre-employment checks:
National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012
Download the role description
We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.
What We Offer
We offer a variety of benefits, including:
A challenging and rewarding career.
Flexible, autonomous work environment.
Competitive pay and conditions.
Generous leave entitlements
Training and development opportunities to build and maintain capabilities.
Health & Wellbeing and Employee Assistance Programs.
Want more information? Visit our website to see more information on Working for us.
We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.
Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!
Are you ready to join us?
Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the focus capabilities of the casework specialist role.
Applications close – Wednesday 21 May 2026 at 11:5+pm AEST
Got a question?
For more information about the role or locations or what it’s like to work for DCJ, please contact the hiring manager Kirsty Archibald on 0472 82+ 7+6 or [email protected]
If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Tina Baker on 02 +765 536+ or via [email protected]
Visit Recruitment adjustments on the DCJ website to learn more.
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.
Other Information
A talent pool will be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
For more information visit Your recruitment journey on the DCJ website.
Thank you for your interest in this role. We look forward to receiving your application.
To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/
 
Location: Grafton, NSW, AU, 2460
Req ID: 73+80
(various temporary positions)
Location: Mid North Coast New England Northern NSW District.
Grade + - $125,6+3 - $12+,228 p.a. + superannuation and annual leave loading
Excellent working conditions including work from home, flexible working hours, 35-hour week and flex leave
Your role
As a casework specialist you work could include:
District Casework Specialist - As a Casework Specialist you will work alongside casework teams to promote good practice and support continuous improvement in service delivery. You will achieve this by supporting quality practice casework and provide direct practice based professional support and development to practitioners to improve outcomes for children and families.
High-Cost Emergency Arrangements Casework Specialist – you will work alongside casework teams to promote good practice and support the exit of children from high- cost emergency arrangements.
Office of the Senior Practitioner Review Team - working within the Office of the Senior Practitioner to complete reviews based on district and other executive requests.
What you’ll do
Your day will include, but not limited to the following:
Perform casework and case manage allocated families to maintain contemporary practice and role model best practice for caseworkers.
Work alongside caseworkers directly with children, young people and their families to model and coach best practice.
Providing specialist advice to all levels of management and staff on case practice matters and specialised assistance in complex or sensitive cases.
Taking on the consultant role in regular casework team group supervision and in leadership group supervision.
Providing one to one or group support to new caseworkers upon their completion of the Caseworker Development Program (CDP).
Working with caseworkers and managers, modelling, coaching, and mentoring them to develop case practice skills and knowledge that are responsive to the changing needs of children, young people and families.
Developing and maintaining networks and relationships to influence good practice and draw on contemporary evidence-based practice research and resources.
What we’re looking for
Demonstrated skills in case management and working with children and families.
Demonstrated skills in putting the child at the centre of your work and be recognised as someone who is a practice leader in child protection and works collaboratively across the system to create safety and met the needs of children and families.
Excellent written and verbal communication skills and the ability to build strong relationships with a variety of people to influence and guide good practice.
The ability to deal with sensitive, complex issues appropriately and confidentially.
A strong ethical approach to practice and your role as a Practice Leader.
Work with and mentor caseworkers and managers in a planned and coordinated manner to role model and develop case practice skills that is responsive to the changing needs of children, young people and families.
Previous experience in a Human Services role where you have had experience in providing comprehensive advice on complex case reviews.
The ability to work independently and in a team.
An ability to show initiative, set priorities and manage a workload.
Ability to work across a district to support the operational needs of units.
Current driver’s licence as occasional travel will be required.
Appointments are subject to reference checks and the following pre-employment checks:
National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012
Download the role description
We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.
What We Offer
We offer a variety of benefits, including:
A challenging and rewarding career.
Flexible, autonomous work environment.
Competitive pay and conditions.
Generous leave entitlements
Training and development opportunities to build and maintain capabilities.
Health & Wellbeing and Employee Assistance Programs.
Want more information? Visit our website to see more information on Working for us.
We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.
Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!
Are you ready to join us?
Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the focus capabilities of the casework specialist role.
Applications close – Wednesday 21 May 2026 at 11:5+pm AEST
Got a question?
For more information about the role or locations or what it’s like to work for DCJ, please contact the hiring manager Kirsty Archibald on 0472 82+ 7+6 or [email protected]
If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Tina Baker on 02 +765 536+ or via [email protected]
Visit Recruitment adjustments on the DCJ website to learn more.
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.
Other Information
A talent pool will be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
For more information visit Your recruitment journey on the DCJ website.
Thank you for your interest in this role. We look forward to receiving your application.
To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/
 
💡 Quick Summary
Seeking a career-building opportunity? The Casework Specialist position is now open for candidates interested in the Remote Jobs sector. This role in Grafton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
