Job Description
Full job description
Work at one of the largest and most successful venues in Western Sydney
Ongoing opportunities for training and development to help grow your career within the hospitality industry.
Working within a team who has a passion for providing the best customer service experience to our members and guests across 3 venues.
Above award rates
We are looking for a friendly and experienced Customer Service Professional to join our team.
About Us....
By any measure, the story of Workers Lifestyle Group is a proud record of achievement. Its continuing success is a result of its strong relationship to its members and the community from which it has grown and its relevance and value as a recreational, sporting, entertainment and social icon in Sydney’s burgeoning west.
Benefits
Competitive casual rate above award rate
Employee Enterprise Agreement
Free onsite undercover parking
Uniforms provided
Staff Christmas Party
Staff events - Trivia, Paint & Sip, Karaoke
Employee Assistance Program - up to 6 sessions annually
25% staff discount with our food vendors Marlos All Day and Lusso Bistro
About the Role:
As our Casual Concierge / Courtesy Bus Driver, you will provide prompt and friendly service throughout our local community and will be responsible for:
Welcoming Members and Guests in a friendly courteous manner
Signing in members and visitors, conducting ID checks and RSA assessments
Screening and forwarding calls to appropriate personnel or departments and taking messages when appropriate
Operating the public-address system to make any announcements to club patrons and staff
Processing tickets for shows and concerts and collecting payments
Updating details in membership system
Driving our Club patrons safely to their home via the courtesy bus service
Driving our members and guests to attend events
Facilitate cloak room service; and
Any other reasonable duties as requested by Management.
Requirements:
Reception / concierge experience in Hospitality / Hotel / Entertainment is preferred
Excellent communication, interpersonal skills and presentation
Excellent skills in customer service, attention to detail, communication, time management, dealing with difficult conversations and customer complaints
Basic knowledge and skills in computer systems / programs including Outlook
Current NSW RSA / RCG competency card
Full Driver's license with clean driving record
Current First Aid certification, or willing to obtain; and
Willing to work a mixture of day, evening and weekend shifts.
Get to know us more at https://workerslifestylegroup.com.au/careers/
How to apply....
Provide a copy of your resume and cover letter outlining why you would be a suitable candidate for the position.
If you are looking for an exciting opportunity to be a part of a dynamic team in a financially secure large Club Group then send through your Resume by clicking on the APPLY NOW Button below.
Work at one of the largest and most successful venues in Western Sydney
Ongoing opportunities for training and development to help grow your career within the hospitality industry.
Working within a team who has a passion for providing the best customer service experience to our members and guests across 3 venues.
Above award rates
We are looking for a friendly and experienced Customer Service Professional to join our team.
About Us....
By any measure, the story of Workers Lifestyle Group is a proud record of achievement. Its continuing success is a result of its strong relationship to its members and the community from which it has grown and its relevance and value as a recreational, sporting, entertainment and social icon in Sydney’s burgeoning west.
Benefits
Competitive casual rate above award rate
Employee Enterprise Agreement
Free onsite undercover parking
Uniforms provided
Staff Christmas Party
Staff events - Trivia, Paint & Sip, Karaoke
Employee Assistance Program - up to 6 sessions annually
25% staff discount with our food vendors Marlos All Day and Lusso Bistro
About the Role:
As our Casual Concierge / Courtesy Bus Driver, you will provide prompt and friendly service throughout our local community and will be responsible for:
Welcoming Members and Guests in a friendly courteous manner
Signing in members and visitors, conducting ID checks and RSA assessments
Screening and forwarding calls to appropriate personnel or departments and taking messages when appropriate
Operating the public-address system to make any announcements to club patrons and staff
Processing tickets for shows and concerts and collecting payments
Updating details in membership system
Driving our Club patrons safely to their home via the courtesy bus service
Driving our members and guests to attend events
Facilitate cloak room service; and
Any other reasonable duties as requested by Management.
Requirements:
Reception / concierge experience in Hospitality / Hotel / Entertainment is preferred
Excellent communication, interpersonal skills and presentation
Excellent skills in customer service, attention to detail, communication, time management, dealing with difficult conversations and customer complaints
Basic knowledge and skills in computer systems / programs including Outlook
Current NSW RSA / RCG competency card
Full Driver's license with clean driving record
Current First Aid certification, or willing to obtain; and
Willing to work a mixture of day, evening and weekend shifts.
Get to know us more at https://workerslifestylegroup.com.au/careers/
How to apply....
Provide a copy of your resume and cover letter outlining why you would be a suitable candidate for the position.
If you are looking for an exciting opportunity to be a part of a dynamic team in a financially secure large Club Group then send through your Resume by clicking on the APPLY NOW Button below.
💡 Quick Summary
Seeking a career-building opportunity? The Casual Concierge / Courtesy Bus Driver position is now open for candidates interested in the Helper Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Helper Jobs is a plus.