Job Description
Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.
ROLE PURPOSE
This position will provide support to residents who are transitioning from correctional institutions to the community, easing their transition and assisting in their reintegration efforts. You will work with residents according to their individual risk and needs, maintain the goals of the federal program, and ensure the orderly and safe operation of the facility.
This is a Criminal Justice focused role where you will work with 17-20 men that were previously incarcerated.
STATUS AND CLASSIFICATION
Union. This position is open to applicants of all genders.
HOURS
In Surrey:
Days (06:00 – 14:00)
Evenings (14:00 – 22:00 or 16:00 – 00:00)
Overnights (22:00 – 06:00)
These positions require the ability to work flexible hours during the daytime, evenings, and weekends based on operational needs.
KEY ACCOUNTABILITIES
Provides input to the Program Manager and other staff about the development and progress of appropriate care plans to achieve residents’ objectives
Assists the Program Manager and other staff in the identification of potential problems and reports any difficulties
Maintains client files including statement of goals, case/care plans, summaries, case notes, reviews, and closing reports
Ensures residents follow the terms of their residency and are aware of the rules of the facility
Supervises residents, volunteers, and activities while on shift, including maintaining case notes and the logbook
Along with the other residence staff, monitors and ensures effective operation of the facility including quality control concerning cleaning equipment, indoor and outdoor maintenance, inventory, food services, and safety
EXPERIENCE AND SKILLS
A Diploma in Criminology or Social Services and one-year of related experience is preferred; inhouse training can be provided for the right candidate
Previous experience working with parolees under conditional release in a halfway house environment or with inmates of federal institutions is preferred
Professional or lived experience working with vulnerable populations experiencing multiple barriers
A demonstrated and clear ability to respond well in crisis situations
Ability to provide a high level of motivation, flexibility, and sensitivity to residents
REQUIREMENTS
Ability to successfully complete an Enhanced Security Clearance
Ability to successfully pass a reference check
Proof of vaccination for communicable diseases may be required as mandated by Government, Health Authority, and/or funder requirement
Ability to successfully pass a TB screening
Current Emergency First Aid Certificate or Level 1 First Aid
Permanent Residency or Canadian Citizenship
COMPENSATION
As Connective is a unionized environment, the starting wage is $25.+5 per hour plus 10.6% in lieu of vacation pay and benefits. The wage will increase with every 2,000 hours worked up to a maximum of $2+.76 per hour.
Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.
WHAT WE OFFER?
Committed Living Wage Employer
2026 & 2026 Canadian Nonprofit Employer of Choice Aware from NEOC
2026 High-Performance Culture Award from SupportingLines
Competitive benefits package, including health, wellness, and pension plan
Career and personal development, with the ability to grow in a diverse range of programs and departments
Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
Access to On-Demand Pay to withdraw earned wages before payday
Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)
DIVERSITY, EQUITY AND INCLUSION
At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.
ROLE PURPOSE
This position will provide support to residents who are transitioning from correctional institutions to the community, easing their transition and assisting in their reintegration efforts. You will work with residents according to their individual risk and needs, maintain the goals of the federal program, and ensure the orderly and safe operation of the facility.
This is a Criminal Justice focused role where you will work with 17-20 men that were previously incarcerated.
STATUS AND CLASSIFICATION
Union. This position is open to applicants of all genders.
HOURS
In Surrey:
Days (06:00 – 14:00)
Evenings (14:00 – 22:00 or 16:00 – 00:00)
Overnights (22:00 – 06:00)
These positions require the ability to work flexible hours during the daytime, evenings, and weekends based on operational needs.
KEY ACCOUNTABILITIES
Provides input to the Program Manager and other staff about the development and progress of appropriate care plans to achieve residents’ objectives
Assists the Program Manager and other staff in the identification of potential problems and reports any difficulties
Maintains client files including statement of goals, case/care plans, summaries, case notes, reviews, and closing reports
Ensures residents follow the terms of their residency and are aware of the rules of the facility
Supervises residents, volunteers, and activities while on shift, including maintaining case notes and the logbook
Along with the other residence staff, monitors and ensures effective operation of the facility including quality control concerning cleaning equipment, indoor and outdoor maintenance, inventory, food services, and safety
EXPERIENCE AND SKILLS
A Diploma in Criminology or Social Services and one-year of related experience is preferred; inhouse training can be provided for the right candidate
Previous experience working with parolees under conditional release in a halfway house environment or with inmates of federal institutions is preferred
Professional or lived experience working with vulnerable populations experiencing multiple barriers
A demonstrated and clear ability to respond well in crisis situations
Ability to provide a high level of motivation, flexibility, and sensitivity to residents
REQUIREMENTS
Ability to successfully complete an Enhanced Security Clearance
Ability to successfully pass a reference check
Proof of vaccination for communicable diseases may be required as mandated by Government, Health Authority, and/or funder requirement
Ability to successfully pass a TB screening
Current Emergency First Aid Certificate or Level 1 First Aid
Permanent Residency or Canadian Citizenship
COMPENSATION
As Connective is a unionized environment, the starting wage is $25.+5 per hour plus 10.6% in lieu of vacation pay and benefits. The wage will increase with every 2,000 hours worked up to a maximum of $2+.76 per hour.
Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.
WHAT WE OFFER?
Committed Living Wage Employer
2026 & 2026 Canadian Nonprofit Employer of Choice Aware from NEOC
2026 High-Performance Culture Award from SupportingLines
Competitive benefits package, including health, wellness, and pension plan
Career and personal development, with the ability to grow in a diverse range of programs and departments
Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
Access to On-Demand Pay to withdraw earned wages before payday
Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)
DIVERSITY, EQUITY AND INCLUSION
At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.
💡 Quick Summary
Seeking a career-building opportunity? The Casual Residence Support Worker, Justice (Surrey) position is now open for candidates interested in the Health Jobs sector. This role in Surrey offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.