Job Description
Salary: $33.71 to $35.58 per hour (Grid 36, Health Sciences Association Community Bargaining Agreement)
Status: Casual
Hours of Work: Up to 36 hours per week, on an as and when needed basis. There are no guaranteed hours of work in this position, however, casual staff are required to provide availability such that they are able to work a minimum of 225 hours over any 12 month period in order to maintain employment status.
Location: The primary work location for this position will be a home office, however as a secondary work location, the successful candidate may be required to attend in person at one of our locations in Vancouver, Kamloops or Sechelt, depending on their place of residence.
Reporting to the Director of Business Enablement, the Centralized Administration Lead is responsible for overseeing the effective operation of the front-line administrative functions for Open Door Groups programs and services. This position performs a variety of administrative support functions such as assisting with the preparation of budgets, monitoring expenditures, and analyzing trends to identify opportunities that optimize resource use and continually improve the provision of administrative services.
This position also provides operational leadership to the Client Service Administrator team and acts as a role model for customer service, professional best practice, and adherence to organizational values.
Please see the full job description for a detailed description of the responsibilities included in this position. Full posting and job description are available here: Careers at Open Door Group
Why Open Door Group?
Champion of Great Workplaces: ODG proudly holds the title of one of Canada's Certified Great Places to Work, fostering a culture of compassion and authenticity. Join a team that values your unique contribution and believes in the boundless potential of every individual.
Competitive Compensation and Benefits: As a Certified Living Wage Employer, ODG is committed to offering more than just a job. Your well-being matters, and we provide an Employee and Family Assistance program to support you. This is not a benefited position; however the successful candidate will receive 10% in lieu of vacation and statutory holiday pay and will have the opportunity to purchase an affordable benefits package after 180 hours of work.
Community Impact: Be part of an organization that goes beyond the conventional, providing tailored employment services to build strong workforce ecosystems and thriving communities. Your work will directly contribute to the social and economic well-being of the community.
What you bring to the position:
Ability to communicate effectively, both verbally and in writing
Demonstrated ability to work independently and in cooperation with others
A well-defined sense of diplomacy, including solid negation, problem solving, conflict resolution, and people management skills
Demonstrated ability to develop strong relationships
Demonstrated ability to communicate with tact and manage highly confidential information
Ability to plan, organize, and prioritize
Ability to type at 60 wpm
Business writing skills
Ability to analyze and resolve problems
Ability to do financial calculations
Knowledge of general office procedures
Ability to evaluate and monitor administrative systems and procedures and proactively find solutions
Demonstrated experience using computer applications including Microsoft Office suite
Demonstrated ability to supervise and mentor a team
Qualifications:
Diploma in Business Administration
Recent, related experience of three years, or an equivalent combination of education, training, and experience
Required to provide a satisfactory criminal record check, including a vulnerable sector check
Open Door Group values diversity and is committed to providing an inclusive work environment. We are looking for qualified individuals who represent, at all job levels, the diversity of the people we serve and encourage applications from Indigenous peoples, individuals of all genders and ****** orientation, origin and ethnic affiliations, disability, age, and religion
We strive to ensure an accessible experience for candidates. If you require an alternative method to submit your application, please contact us toll-free at 1 86XXXXXX and ask to speak with an HR representative, or you can email us at [email protected]
Only shortlisted candidates will be contacted.
Thank you for your interest in joining the Open Door Group team!
💡 Quick Summary
Seeking a career-building opportunity? The Centralized Administration Lead position is now open for candidates interested in the Customer Care sector. This role in Vancouver offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
