Job Description
Event Cinemas sets itself apart with a world of entertainment experiences under one roof. From setting the global standard in premium cinema to creating playful, welcoming spaces, we’re always evolving to delight our customers. We're all about making our customers’ day with a friendly, can-do approach going the extra mile, every time. If you too are a customer service superstar, then we want to hear from you!
Event Cinemas is part of EVT, one of Australasia’s market-leading experience creators, offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.
EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there’s no limits on where your career could take you.
About the role
Complete all duties as per standard operating procedures.
Maintain a high standard of cleanliness and hygiene through diligent cleaning practices throughout the cinema complex.
Ensures correct product presentation.
Policy and procedures knowledge including all WHS practises.
Prepare food and beverages for sale, following standards of quality and presentation.
Stock replenishment, in accordance with merchandising planogram.
Conduct ticket checks including online check-in procedure while providing assistance to customers, ensuring customer comfort is maintained.
Demonstrates and maintains a good knowledge of products and services offered to enhance the overall customer experience.
Knowledge of appropriate communication skills, including two-way radios.
Undertake minor maintenance and repairs as required.
Lost property maintenance.
Attend and complete all mandatory training sessions (as applicable) as designated by EVT.
Demonstrate awareness of and adherence to fire and emergency training and procedures.
May undertake cash handling training under supervision by a Cinema Worker Level 3 (or above).
RSA qualifications as required.
Love catching the latest movies, dining at trendy restaurants, staying in incredible hotels, or even hitting the slopes at Thredbo? Well, you're about to. EVT Perks offer a range of always-on discounts on our amazing entertainment and travel experiences across Australia and New Zealand. Best of all, these perks are available to every EVT employee, including casual employees, starting from day one.
Join Event Cinemas and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.
When you click apply you will be directed through to our Job Ad listed on Dayforce which is the platform in place to track all of our applicants when applying for roles with the EVT group. You will be asked to enter in your information and answer some screening questions when applying.
Event Cinemas is part of EVT, one of Australasia’s market-leading experience creators, offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.
EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there’s no limits on where your career could take you.
About the role
Complete all duties as per standard operating procedures.
Maintain a high standard of cleanliness and hygiene through diligent cleaning practices throughout the cinema complex.
Ensures correct product presentation.
Policy and procedures knowledge including all WHS practises.
Prepare food and beverages for sale, following standards of quality and presentation.
Stock replenishment, in accordance with merchandising planogram.
Conduct ticket checks including online check-in procedure while providing assistance to customers, ensuring customer comfort is maintained.
Demonstrates and maintains a good knowledge of products and services offered to enhance the overall customer experience.
Knowledge of appropriate communication skills, including two-way radios.
Undertake minor maintenance and repairs as required.
Lost property maintenance.
Attend and complete all mandatory training sessions (as applicable) as designated by EVT.
Demonstrate awareness of and adherence to fire and emergency training and procedures.
May undertake cash handling training under supervision by a Cinema Worker Level 3 (or above).
RSA qualifications as required.
Love catching the latest movies, dining at trendy restaurants, staying in incredible hotels, or even hitting the slopes at Thredbo? Well, you're about to. EVT Perks offer a range of always-on discounts on our amazing entertainment and travel experiences across Australia and New Zealand. Best of all, these perks are available to every EVT employee, including casual employees, starting from day one.
Join Event Cinemas and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.
When you click apply you will be directed through to our Job Ad listed on Dayforce which is the platform in place to track all of our applicants when applying for roles with the EVT group. You will be asked to enter in your information and answer some screening questions when applying.
💡 Quick Summary
Seeking a career-building opportunity? The Cinema Worker Junior position is now open for candidates interested in the Customer Care sector. This role in Southport offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
