Job Description
Full job description
Job no: 502217BNECarJul
Work type: 38 HOUR WK - ROSTERED
Location: BRISBANE
Categories: Claims
As a part of our Claims team, your role is central to Youi’s reputation and relationships. You play a crucial part in end-to-end service delivery of motor claims when our customers need us the most. By being the point of contact for clients and all service providers, you'll utilise your exceptional problem-solving and communication skills to ensure your Youi clients have a positive and memorable claims experience.
About The Role
Full-time and onsite at our Ann Street office, Monday to Friday
Induction training required for the first 3 weeks, based at our Chermside office
Manage your own portfolio of motor claims
Processing claims, from start to finish
Problem solving to reach outcomes that work for both our clients and Youi
Be the direct point of contact for customers, service providers, and assessors to ensure the smooth processing of each claim
About You
Familiarity with case or portfolio management is highly regarded
Exceptional attention to detail, with experience in administration a bonus
Great communication skills to effectively present and articulate information
Skilled at multitasking and thrives in a busy environment
Strong problem-solving skills and sound decision-making capabilities
Don't tick every box? No worries!
We understand that many skills are transferable, so even if you don't tick all the boxes, we encourage you to apply.
Perks and Benefits
Great work/life balance with set start/finish times
22 days of annual leave, plus volunteer leave, and yearly salary reviews
Career progression opportunities – we believe in promoting from within
Paid induction training and ongoing career development
An awesome work culture that encourages creativity and celebrates diversity
Ideally located surrounded by numerous eatery and retail options
An award-winning reward and recognition program
Discounted insurance products
Discounted gym memberships through Fitness Passport
Free skin checks, flu jabs, and wealth mastery sessions
End of trip facilities
Casual dress code
Ready?
Join our mission to revolutionise the insurance industry by putting the customer first. to be part of our growing success story, helping our customers during a time they need us the most.
Advertised: 05 Dec 2026 E. Australia Standard Time
Applications close:
Job no: 502217BNECarJul
Work type: 38 HOUR WK - ROSTERED
Location: BRISBANE
Categories: Claims
As a part of our Claims team, your role is central to Youi’s reputation and relationships. You play a crucial part in end-to-end service delivery of motor claims when our customers need us the most. By being the point of contact for clients and all service providers, you'll utilise your exceptional problem-solving and communication skills to ensure your Youi clients have a positive and memorable claims experience.
About The Role
Full-time and onsite at our Ann Street office, Monday to Friday
Induction training required for the first 3 weeks, based at our Chermside office
Manage your own portfolio of motor claims
Processing claims, from start to finish
Problem solving to reach outcomes that work for both our clients and Youi
Be the direct point of contact for customers, service providers, and assessors to ensure the smooth processing of each claim
About You
Familiarity with case or portfolio management is highly regarded
Exceptional attention to detail, with experience in administration a bonus
Great communication skills to effectively present and articulate information
Skilled at multitasking and thrives in a busy environment
Strong problem-solving skills and sound decision-making capabilities
Don't tick every box? No worries!
We understand that many skills are transferable, so even if you don't tick all the boxes, we encourage you to apply.
Perks and Benefits
Great work/life balance with set start/finish times
22 days of annual leave, plus volunteer leave, and yearly salary reviews
Career progression opportunities – we believe in promoting from within
Paid induction training and ongoing career development
An awesome work culture that encourages creativity and celebrates diversity
Ideally located surrounded by numerous eatery and retail options
An award-winning reward and recognition program
Discounted insurance products
Discounted gym memberships through Fitness Passport
Free skin checks, flu jabs, and wealth mastery sessions
End of trip facilities
Casual dress code
Ready?
Join our mission to revolutionise the insurance industry by putting the customer first. to be part of our growing success story, helping our customers during a time they need us the most.
Advertised: 05 Dec 2026 E. Australia Standard Time
Applications close:
💡 Quick Summary
Seeking a career-building opportunity? The Claims Car Advisor position is now open for candidates interested in the Remote Jobs sector. This role in Brisbane offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
