Client Accounting Specialist

The primary purpose of this role is to protect the financial integrity of the organization by removing and resolving all barriers that prevent our clients from remitting payment.
• Should have the ability to collect and negotiate with the clients to keep the aged balances low and maintain the smooth cashflow.
• Negotiate and remediate complex client inquiries in order to maintain adequate cash receipts to foster the organizations financial goals.
• Engage cross operational teams to research and resolve client inquiries.
• Process settlements and amendments in a timely manner to prevent additional revenue and receivables exposure.
• Administer the Billing Disputes Queue as assigned. Investigate the client’s request/disputes in a timely manner. This might require interaction with clients.
• On a quarterly basis provide collectability review to support the bad debt calculations.
• Timely responses to urgent inquiries to ensure clients satisfaction and prevent escalations.
• Ability to clearly articulate contract language and billing to clients when clients have questions or dispute an invoice. Submits formal credit approvals to management when an invoice needs to be corrected/adjusted. Ensure the credit Authority Matrix is followed/adhered to.
• Ensure billing has been corrected appropriately and ensure credit / rebills are processed within the same month.
• Once Credit approval is obtained, ensure the credit is processed within the same month the approval was obtained.
• Keep Management aware / updated of all client escalations.

Academic and Professional Qualifications:
• Bachelor’s degree from four-year College or university; or equivalent of education and experience.

Experience:
• Previous Billing disputes, collection related experience.
• Excellent interpersonal skills, problem solver and effective decisionmaker.
• Excellent written and communication skills.
• Ability to read, examine and interpret contracts, reconciliations and other company documents.
• Proven work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.

Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, ****** orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at:

HR.Recruiting@AlteraHealth.com

Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses.

What we can offer?

· Generous Vacation

· Comprehensive Medical, Dental, and Vision

· Competitive salary and stock ownership options

· Lifestyle rewards

· Fun and collaborative workplace