Job Description
Licious, a leading food tech startup in Kolkata, West Bengal, is seeking a part-time Client Relations Representative to join our team. This position will be remote work, offering flexibility and the opportunity to work from the comfort of your own home.
Responsibilities:
- Communicate with clients via phone, email, and chat to provide exceptional customer service and support
- Build and maintain strong relationships with clients to ensure their satisfaction and retention
- Collect and analyze customer feedback to identify areas for improvement
- Coordinate with internal teams to address client needs and resolve any issues in a timely manner
- Maintain accurate records of client interactions and transactions
- Stay up-to-date on company products and services to effectively communicate information to clients
- Assist with special projects and initiatives as needed to support the client relations team
Requirements:
- 1 year of experience in customer service or client relations
- Energetic and resourceful personality traits
- Attention to detail and strong analytical skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office and CRM software
- High school diploma or equivalent required, bachelor's degree preferred
Benefits:
- Remote work flexibility
- Disability insurance
- Travel and spending expenses covered
Working environment:
At Licious, we foster transparency and open dialogue for effective communication at all levels. We believe in creating a supportive and collaborative work environment where employees can thrive and grow.
Deadline to apply: August 1, 2026
Equal Opportunity Statement:
Licious is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, ****** orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. We encourage all qualified individuals to apply for this position.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
Original job Client Relations Representative - Remote Work posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs
Responsibilities:
- Communicate with clients via phone, email, and chat to provide exceptional customer service and support
- Build and maintain strong relationships with clients to ensure their satisfaction and retention
- Collect and analyze customer feedback to identify areas for improvement
- Coordinate with internal teams to address client needs and resolve any issues in a timely manner
- Maintain accurate records of client interactions and transactions
- Stay up-to-date on company products and services to effectively communicate information to clients
- Assist with special projects and initiatives as needed to support the client relations team
Requirements:
- 1 year of experience in customer service or client relations
- Energetic and resourceful personality traits
- Attention to detail and strong analytical skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office and CRM software
- High school diploma or equivalent required, bachelor's degree preferred
Benefits:
- Remote work flexibility
- Disability insurance
- Travel and spending expenses covered
Working environment:
At Licious, we foster transparency and open dialogue for effective communication at all levels. We believe in creating a supportive and collaborative work environment where employees can thrive and grow.
Deadline to apply: August 1, 2026
Equal Opportunity Statement:
Licious is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, ****** orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. We encourage all qualified individuals to apply for this position.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
Original job Client Relations Representative - Remote Work posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs
💡 Quick Summary
Seeking a career-building opportunity? The Client Relations Representative | Remote Work position is now open for candidates interested in the Remote Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
