Client Service Associate

💰 ₹18,000 - ₹28,800 (Est.) 📍 Mumbai

Job Description

About the job
Job Description

Join J.P. Morgan’s Global Index Research team, a central hub for fixed income indices with a market-leading presence in EM and DM markets. Collaborate with top research, technology, and data science teams to deliver innovative index solutions and optimum client outcomes. Advance your career by driving strategic process improvements and building strong partnerships across the organization.

As an Index Research Analyst within the Global Index Research team, you review and refine existing processes to deliver differentiating results and optimum client delivery. You build strong partnerships with internal stakeholders and external vendors, harnessing collaboration to drive strategic solutions. You demonstrate analytical problem-solving, effective communication, and strong relationship management across global teams.

Job Responsibilities

Review and refine existing index research processes for enhanced efficiency.
Build strong partnerships with internal stakeholders and external vendors.
Collaborate with Research, Technology, Reference Data, Data Science, and QR teams to deliver results.
Manage complex projects, including system migration, integration, and end-to-end process improvement.
Gather detailed specifications and requirements from varied teams and partners.
Comprehend and resolve client queries, delivering high-quality client service.
Demonstrate analytical and quantitative skills to solve complex problems.
Communicate effectively with senior stakeholders and business heads.
Exhibit strong teamwork ethic and work independently across functions.
Operate under pressure to meet deadlines and deliver results.

Required Qualifications, Capabilities, And Skills

Hold a bachelor’s degree or equivalent in Quantitative Finance or Management in Information Systems.
Bring 2+ years of relevant experience in financial services.
Demonstrate client service experience and ability to resolve queries.
Manage complex projects and process improvements efficiently.
Apply quantitative and analytical skills to deliver insights.
Communicate clearly in written and verbal formats with multiple stakeholders.

💡 Quick Summary

Seeking a career-building opportunity? The Client Service Associate position is now open for candidates interested in the Finance sector. This role in Mumbai offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Finance is a plus.

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Frequently Asked Questions

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The expected salary for Client Service Associate in Mumbai is ₹18,000 - ₹28,800 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Client Service Associate is an on-site position based in Mumbai. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Client Service Associate. Previous experience in Finance is a plus. Freshers may also apply depending on the employer's requirements.
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