Job Description
Deloitte - Chennai, Tamil Nadu
The Deloitte Digital Content Studio (DDSC), based in Bangalore and Chennai India, provides high volume, high quality digital and print content to Deloitte clients globally. Our ad-tech product M/Suite powers the digital content creation across Technology platform, Digital Media, and Brand Commerce. DDSC is able to meet the omni-channel marketing content production needs of its clients. The DDCS provides image services, advertising production, 3D content, CGI and video production, delivering roughly 15,000 pieces of content daily.
As part of the digital delivery leadership team, we are looking for a data driven, strategic, digital marketing leader to oversee and scale our digital operations. Specific responsibilities will include managing the digital creative and marketing operations, delivering, data driven strategic omni channel solutions.
Job Description:
Single point contact for the client and the senior management for a specific shiftInterface with clients frequently and maintain an excellent relationship with themOversee and coordinate client escalated operational issuesManage and oversee effective dissemination of client information to operations teamsEnsure that the instruction from the client is disseminated across the shiftResponsible for quality and timely completion of work for the assigned accountsEnsure that the instruction / feedback received from the client is disseminatedEnsure compliance across processesEnsure that the feedback from client, revision analysis are disseminated to the team members and track for improvementsTimely flagging of issues to management
Required Skills:
Good communications skills both oral and writtenAbility to effectively communicate and interface with peers as well as mid/senior level managementAbility to stay calm and work well under pressureExperience in voice support would be an advantageWillingness to work in rotational basisBasic knowledge in Microsoft Word, Excel and PowerPoint
Recruiting tips
Finding the right job and preparing for the recruitment process can be tricky. Check out tips from our Deloitte recruiting professionals to set yourself up for success. Check out recruiting tips from Deloitte recruiters.
Benefits
We believe that to be an undisputed leader in professional services, we should equip you with the resources that can make a positive impact on your well-being journey. Our vision is to create a leadership culture focused on the development and well-being of our people. Here are some of our benefits and programs to support you and your family’s well-being needs. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our people and our culture make Deloitte a place where leaders thrive. Get an inside look at the rich diversity of background, education, and experiences of our people. What impact will you make? Be inspired by the stories of our people.
Professional development
You want to make an impact. And we want you to make it. We can help you do that by providing you the culture, training, resources, and opportunities to help you grow and succeed as a professional. Learn more about our commitment to developing our people.
Requisition code: 130308
The Deloitte Digital Content Studio (DDSC), based in Bangalore and Chennai India, provides high volume, high quality digital and print content to Deloitte clients globally. Our ad-tech product M/Suite powers the digital content creation across Technology platform, Digital Media, and Brand Commerce. DDSC is able to meet the omni-channel marketing content production needs of its clients. The DDCS provides image services, advertising production, 3D content, CGI and video production, delivering roughly 15,000 pieces of content daily.
As part of the digital delivery leadership team, we are looking for a data driven, strategic, digital marketing leader to oversee and scale our digital operations. Specific responsibilities will include managing the digital creative and marketing operations, delivering, data driven strategic omni channel solutions.
Job Description:
Single point contact for the client and the senior management for a specific shiftInterface with clients frequently and maintain an excellent relationship with themOversee and coordinate client escalated operational issuesManage and oversee effective dissemination of client information to operations teamsEnsure that the instruction from the client is disseminated across the shiftResponsible for quality and timely completion of work for the assigned accountsEnsure that the instruction / feedback received from the client is disseminatedEnsure compliance across processesEnsure that the feedback from client, revision analysis are disseminated to the team members and track for improvementsTimely flagging of issues to management
Required Skills:
Good communications skills both oral and writtenAbility to effectively communicate and interface with peers as well as mid/senior level managementAbility to stay calm and work well under pressureExperience in voice support would be an advantageWillingness to work in rotational basisBasic knowledge in Microsoft Word, Excel and PowerPoint
Recruiting tips
Finding the right job and preparing for the recruitment process can be tricky. Check out tips from our Deloitte recruiting professionals to set yourself up for success. Check out recruiting tips from Deloitte recruiters.
Benefits
We believe that to be an undisputed leader in professional services, we should equip you with the resources that can make a positive impact on your well-being journey. Our vision is to create a leadership culture focused on the development and well-being of our people. Here are some of our benefits and programs to support you and your family’s well-being needs. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our people and our culture make Deloitte a place where leaders thrive. Get an inside look at the rich diversity of background, education, and experiences of our people. What impact will you make? Be inspired by the stories of our people.
Professional development
You want to make an impact. And we want you to make it. We can help you do that by providing you the culture, training, resources, and opportunities to help you grow and succeed as a professional. Learn more about our commitment to developing our people.
Requisition code: 130308
💡 Quick Summary
Seeking a career-building opportunity? The Client Service Executive position is now open for candidates interested in the Operations Executive Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
