Job Description
Job description
Client Services AdvisorContract: Permanent, Full-time (37.5 hours per week) Monday to Friday between 8am and 6pmLocation: Home based, fully remoteSalary: £22,425 per annum
MAIN OBJECTIVES
Working in a varied and fast paced environment our Customer Service Teams work to promote a culture of customer satisfaction by delivering prompt, accurate and thorough Customer Care and understanding each of our customer’s needs.
Take ownership and work to the highest levels of accuracy and attention to detail to ensure the safe processing of sensitive data. Delivering prompt, accurate responses, understanding each of our customer’s needs and developing relationships
Trained and provided with the tools and technology to respond to our customer’s needs, our Client Services team can enjoy working on a variety of tasks throughout the working day, reaching across geographical boundaries.
Listening and connecting with both our customers and our internal departments to address customer’s needs, our teams are problem solvers, who constantly strive to improve customer satisfaction.
REQUIREMENTS FOR THIS ROLE
There are no formal qualifications required for this role however an NVQ Level 2 (or equivalent) in Customer Services or Administration and an English GCSE A-C are desirable.
Experience in an Administrative or customer service role including Call Handling is essential.
Knowledge of Outlook, Word and Excel is essential, and knowledge of PowerPoint is desirable.
Geographical / Logistical knowledge is desirable.
CORE SKILLS & BEHAVIOURS
Demonstrable administrative skills
Demonstrable Customer Service experience
Good UK geographical knowledge
Diary management experience
Organisational skills
Exemplary communication skills
Professional telephone manner
Proficiency in Word, Excel, PowerPoint & Outlook
Time planning and priority setting
Good Interpersonal skills
Flexible in approach
Responsible
Well Organised
Professional in appearance and approach
Able to work alone or as a team
Trustworthy and Honest
Calm under pressure
Willing to learn new skills
Efficient
Enthusiastic and Proactive
Possess a positive can-do attitude
HOW TO APPLY
Interested in this Client Services Advisor opportunity? Click apply and you will be redirected to our careers website to complete your application
Original job Client Services Advisor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Client Services AdvisorContract: Permanent, Full-time (37.5 hours per week) Monday to Friday between 8am and 6pmLocation: Home based, fully remoteSalary: £22,425 per annum
MAIN OBJECTIVES
Working in a varied and fast paced environment our Customer Service Teams work to promote a culture of customer satisfaction by delivering prompt, accurate and thorough Customer Care and understanding each of our customer’s needs.
Take ownership and work to the highest levels of accuracy and attention to detail to ensure the safe processing of sensitive data. Delivering prompt, accurate responses, understanding each of our customer’s needs and developing relationships
Trained and provided with the tools and technology to respond to our customer’s needs, our Client Services team can enjoy working on a variety of tasks throughout the working day, reaching across geographical boundaries.
Listening and connecting with both our customers and our internal departments to address customer’s needs, our teams are problem solvers, who constantly strive to improve customer satisfaction.
REQUIREMENTS FOR THIS ROLE
There are no formal qualifications required for this role however an NVQ Level 2 (or equivalent) in Customer Services or Administration and an English GCSE A-C are desirable.
Experience in an Administrative or customer service role including Call Handling is essential.
Knowledge of Outlook, Word and Excel is essential, and knowledge of PowerPoint is desirable.
Geographical / Logistical knowledge is desirable.
CORE SKILLS & BEHAVIOURS
Demonstrable administrative skills
Demonstrable Customer Service experience
Good UK geographical knowledge
Diary management experience
Organisational skills
Exemplary communication skills
Professional telephone manner
Proficiency in Word, Excel, PowerPoint & Outlook
Time planning and priority setting
Good Interpersonal skills
Flexible in approach
Responsible
Well Organised
Professional in appearance and approach
Able to work alone or as a team
Trustworthy and Honest
Calm under pressure
Willing to learn new skills
Efficient
Enthusiastic and Proactive
Possess a positive can-do attitude
HOW TO APPLY
Interested in this Client Services Advisor opportunity? Click apply and you will be redirected to our careers website to complete your application
Original job Client Services Advisor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
💡 Quick Summary
Seeking a career-building opportunity? The Client Services Advisor position is now open for candidates interested in the Health Jobs sector. This role in London offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.