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UPS
Preferred Customer Associate Mon-Fri 11:30am- 8pm
UPS · Miami, FL, United States · via LinkedIn
4 hours ago
Full–time
Apply on LinkedIn
Job highlights
Identified by Google from the original job post
Qualifications
Skilled in use of Microsoft Suite (Excel, Word and Outlook)
Knowledgeable with computers
Thorough understanding of freight forwarding industry
6 more items(s)
Responsibilities
The Customer Services Associate will deal with shipment and other service-related issues to provide an enhanced level of customer services and operational support
To monitor all shipments on a daily basis to ensure that shipments are collected and delivered within agreed time frames
Working with customers, internal & external, on daily basis with the aim of developing an excellent working relationship
9 more items(s)
Job description
Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Job Description
Together, we are Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market.
Job Description:
The Customer Services Associate will deal with shipment and other service-related issues to provide an enhanced level of customer services and operational support.
Job Responsibilities
• To monitor all shipments on a daily basis to ensure that shipments are collected and delivered within agreed time frames.
• Working with customers, internal & external, on daily basis with the aim of developing an excellent working relationship.
• Working with clients to ensure that collection requirements are met and that they are kept informed at all times during the process to ensure visibility.
• Booking and processing booking requests within Marken’s internal database, generating and verifying shipping documentation where applicable.
• Liaise with all relevant departments within the Global and Domestic Marken network to ensure that all customer requirements are met.
• Working all Marken offices and Outside Service Providers to ensure the logistic transfer is handled efficiently thus meeting desired turnaround times.
• Entering clinical trial sites into Marken’s internal database (where necessary).
• Answering and dealing with general telephone and e-mail requests from external customers and internal offices/agents.
• Preparing, verifying and distributing country specific project documentation.
• Filing and archiving where required.
• Attending customer meetings and teleconferences, when required.
Job Requirements
• Skilled in use of Microsoft Suite (Excel, Word and Outlook)
• Knowledgeable with computers
• Thorough understanding of freight forwarding industry
• Excellent communication skills and ability to influence others
• Excellent problem solving and prioritization skills essential
• Flexibility in working hours required. Weekend coverage required for this role in some cases.
• Fluent communication skills in English
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
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FF Inc
Client Services Associate
FF Inc · Miami, FL, United States · via LinkedIn
18 hours ago
$50K–$65K a year
Full–time
No Degree Mentioned
Apply on LinkedIn
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Job highlights
Identified by Google from the original job post
Qualifications
This is a great opportunity for someone looking to grow a career in client services, account management, or customer success
Strong communication skills and comfort working directly with clients
Organized, dependable, and able to manage multiple accounts at once
4 more items(s)
Benefits
Competitive compensation
Paid training and ongoing support
Clear growth path into Account Coordinator, Account Manager, or Customer Success roles
2 more items(s)
Responsibilities
We’re hiring a Client Services Associate to support and strengthen relationships with our clients while ensuring a smooth, positive customer experience
This role is ideal for someone who enjoys working with people, staying organized, and helping accounts succeed over time
As a Client Services Associate, you’ll act as a key point of contact for assigned clients—handling day-to-day account needs, supporting service requests, and collaborating with internal teams to deliver reliable, high-quality service
10 more items(s)
Job description
Location: Miami, FL
Employment Type: Full-Time
About The Role
We’re hiring a Client Services Associate to support and strengthen relationships with our clients while ensuring a smooth, positive customer experience. This role is ideal for someone who enjoys working with people, staying organized, and helping accounts succeed over time.
As a Client Services Associate, you’ll act as a key point of contact for assigned clients—handling day-to-day account needs, supporting service requests, and collaborating with internal teams to deliver reliable, high-quality service. This is a great opportunity for someone looking to grow a career in client services, account management, or customer success.
What You’ll Do
• Serve as the primary point of contact for a portfolio of clients or customers
• Build and maintain strong relationships through regular communication and follow-up
• Support client needs including updates, service requests, and account changes
• Conduct outbound check-ins to gather feedback and ensure satisfaction
• Track account activity, service issues, and opportunities in the CRM
• Assist with onboarding new clients to ensure a smooth transition
• Coordinate with sales, operations, and support teams to resolve issues efficiently
• Share product updates, promotions, and service information with clients
• Prepare basic reports, notes, and account summaries as needed
• Maintain a high level of professionalism, responsiveness, and organization
💡 Quick Summary
Seeking a career-building opportunity? The Client Services Associate position is now open for candidates interested in the Customer Care Executive sector. This role in Miami offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
