Developing and maintaining healthy relationship with existing clients.Ability to get work done from the designers.Creative skills for developing presentation to the clients about ideas and concepts.Knowledge about advertising and marketing industry.Handling Queries efficiently on mails, phones and in meetings.Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms.Attending to clients' complaints and undertaking steps for effectively resolving them.Interacting with the customers to gather their feedback regarding the product satisfaction.Generating client reports.Client service executives must have strong judgment and decision-making skills as wellIn addition, they should have strong leadership skills, be self-directed and be able to multitask.Should be proficient with computers and software spreadsheet programs such as Microsoft Excel.Experience from same industry would be an advantage.Should be keen on learningGood at research and competition analysisBachelor/Master of Arts ( commerce, Mass Communication, journalism and advertising etc)Or Equivalent Diploma.
Job Type: Full-time
Salary: ₹240,000.00 - ₹600,000.00 per year
Schedule:
Day shift
Experience:
total work: 5 years (Preferred)
Work Location: Hybrid remote in Greater Mumbai, Mumbai - 400012, Maharashtra
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💡 Quick Summary
Seeking a career-building opportunity? The Client Servicing Manager position is now open for candidates interested in the Operations Executive Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.