Job Description
Job Type: Permanent - Full Time
Location: Canterbury - Christchurch - Sydenham - Byron Street
Job Category: Health, Medical & Pharmaceutical
We’re on the lookout for an experienced and enthusiastic Senior Clinician ready to step into the pivotal role of Clinical Lead – Vocational Services - Canterbury. This is a deeply rewarding area of practice, supporting individuals as they safely and sustainably return to work after injury.From tailored return to work planning to coordinating with employers and other health professionals, your leadership will help clients regain independence and confidence.
Job Description
Based in Christchurch, you’ll provide strong clinical leadership, coaching, and best practice guidance—while continuing to maintain your own clinical caseload. Working alongside Service Leads, Team Leads, and the Regional Manager, you’ll play a key part in driving service excellence, optimising health outcomes, and supporting innovation in a fast paced environment.
If you bring a collaborative mindset, proven leadership capability, and a commitment to continuous improvement, this is your opportunity to make a meaningful impact.
Main responsibilities:
Provide clinical leadership and support to ensure high quality, consistent service delivery across the region.
Work collaboratively with Service Leads, Team Leads and the Regional Manager to support integrated, customer focused care
Triage and allocate referrals appropriately, ensuring timely and effective management within KPI timeframes.
Maintain a clinical caseload, delivering services in line with best practice, contractual requirements and performance guidelines.
Promote efficient workflows by utilising internal reporting tools, identifying areas for improvement and implementing practical solutions.
Support and mentor clinicians, providing supervision, second opinions and guidance on client management processes.
Ensure services are delivered in line with Habit Health values, standards, guidelines and contractual requirements.
Maintain a comprehensive working knowledge of relevant contracts, operational guidelines, legislation and policies, including ACC frameworks where applicable.
Monitor service performance, clinical outcomes, budget utilisation and client satisfaction, taking action to drive continuous improvement.
The benefits of working with us:
Market competitive remuneration - we value our people
Monthly bonus scheme
Annual budget set aside for professional development / study
We have development pathways designed to steer you towards the leadership space
Active manager feedback and clinical mentorship aimed at growth and excellence
Great team culture with regular social events, weekly treats, award schemes
Well-being initiatives: annual eye exam, flu vaccination, access to the full scope of EAP services
Provision of enhanced AI tools aimed at boosting your performance:
Habit is proud to have introduced Heidi notes for all its clinicians to ensure they have access to the best possible tools to help them excel. Heidi is an AI medical scribe that automates clinical documentation and decreases administrative work. This enables you to focus on clinical care and excellence. In turn, you will be better equipped to make best use of our uncapped incentive programme that enables clinicians to earn an extra performance bonus every single month!
The ideal candidate:
A relevant tertiary qualification in the chosen field
Current Annual Practising Certificate as a registered health professional
Active membership of professional associations required under ACC contracts
A minimum of 5+ years’ relevant industry experience
Postgraduate qualification completed or currently in progress
Strong ACC operational, medical and policy knowledge within the rehabilitation sector
Proven ability to adapt communication style to build rapport and credibility across diverse industries
Excellent interpersonal and stakeholder engagement skills
Demonstrated ability to research, analyse and develop comprehensive reports and resource materials
Strong written communication skills
Current driver licence
Please refer to job no 2333 in your cover letter when applying for this role.
If you have any questions, email HR@phg.co.nz
Confidentiality is assured
💡 Quick Summary
Seeking a career-building opportunity? The Clinical Lead - Vocational Services position is now open for candidates interested in the Customer Care sector. This role in Christchurch offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
