Roles & Responsibilities:

1. Primary responsibilities:

· Evaluate and treat patient’s need for Prosthetic, Orthotic and/or Pedorthic services and supplies.

· Identify and reconcile issues/problems to ensure patient satisfaction with devices provided.

· Ensure that the highest standard of patient care is provided to all patients, including adequate follow-up with patients and physicians.

· Maintain accurate documentation (notes and work orders) to clearly define goals, issues & solutions for each patient.

· Provide administrative staff with information to conduct reimbursement activities.

· Proactively engage with C-Fab in providing necessary information to get the highest quality of product and to reduce repetition of fabrication.

· Provide information to branch management to ensure proper management of inventory and materials.

2. Secondary responsibilities:

· Meet with doctors and other referral sources to market Prosthetic/orthotic services and capabilities.

· Establish contacts and performing follow-ups with referrals/doctors on a regular basis.

· Achieve monthly targets.

· Understand existing marketing and sales report and then prepare weekly/monthly reports of sales and marketing leads.

· Conduct weekly marketing and sales meeting with the branch manager & involved staff members.

· Ensure timely execution of any project activities.

· Ensure financial sustainability of the company.

· Provide with marketing strategies which helps increase sales.

· Manage patient expenses and materials (Cost of Goods Sold) to meet or exceed budget guidelines.

Qualification - BPO, Diploma

Computer skill - MS office - Able to make PPT presentations, Able to write letters in MS word, Basic Excel skills

Minimum exp - 3-4 years in rehabilitation set up

Languages - English, Hindi, Malayalam preferable. English and Malayalam fluency is a must and should be a good communicator

Job Type: Full-time

Pay: ₹300,000.00 - ₹400,000.00 per year

Benefits:

Cell phone reimbursement
Internet reimbursement
Paid sick time
Paid time off
Provident Fund
Schedule:

Day shift
Supplemental pay types:

Yearly bonus
Ability to commute/relocate:

Kolkata, West Bengal: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Experience:

total work: 3 years (Preferred)
Work Location: In person