Job Description
Position Overview
Join Fujifilm's mission to innovate for a healthier world as a Clinical Support Specialist! In this vital role, you will independently provide top-notch support for our Endoscopy department by managing Fujifilm's ES equipment and utilizing your expertise to troubleshoot and train staff on its proper use. You will deliver on-site, hands-on support for our entire product catalog to assigned customers, acting as the primary clinical resource for both the Company and its sales team. Enjoy fulfilling work as you collaborate with healthcare professionals, including physicians and nurses, to assist in effectively managing and maintaining their Fujifilm equipment.
Company Overview
At FUJIFILM Healthcare Americas Corporation, our purpose is to bring innovative healthcare solutions to life. Join us in a dynamic and creative environment that fosters collaboration as we develop groundbreaking diagnostic imaging, endoscopic, and surgical imaging technologies. Our headquarters is located in Lexington, Massachusetts, a recognized center for healthcare innovation.
Duties and Responsibilities:
• Provide continuous training and education on Fujifilm's equipment and services to our customers in the region.
• Deliver post-sale, face-to-face support, including setup and assistance for Fujifilm video towers and systems.
• Inspect, troubleshoot, and maintain all Fujifilm equipment while monitoring, reporting, and supporting repair transactions.
• Conduct case observations and offer ongoing training on Fujifilm technologies and comprehensive support.
• Manage daily maintenance of Fujifilm equipment and identify areas for improvement.
• Act as a clinical liaison by preparing detailed reports for management, tracking installation and usage metrics, and recognizing training needs.
• Analyze data to provide insights that enhance staff training and inform strategic planning.
• Maintain accurate customer data for future integration into database applications.
• Participate in local, regional, and national trade shows as required.
• Follow all safety protocols and comply with FDA and ISO 13485 standards.
Qualifications:
• High School Diploma or equivalent; Bachelor's degree in business, marketing, or a related field is preferred.
• A minimum of 2 years of clinical experience or field sales is preferred.
• Knowledge of GI/pulmonary flexible endoscopy is desired, with experience in advanced therapeutic procedures highly preferred.
• Proficiency in Microsoft Office Suite and effective communication skills for sharing technical information.
• Strong analytical and problem-solving skills for troubleshooting Fujifilm equipment and assessing training needs.
• Excellent time management skills with the ability to multitask and prioritize customer requirements.
• Ability to present information effectively to small groups.
Physical Requirements:
• Ability to manipulate items and use hands for tasks including typing.
• Ability to stand, talk, and hear.
• Must be able to lift and carry 25-50 lbs.
• Close vision capability to see clearly at twenty inches or less.
Travel Requirements:
• Willingness to travel up to 50% of the time.
• This position requires travel to service various regions, including Kansas City, Missouri.
Salary and Benefits:
• Annual salary of $59,000, with an additional $8,000 KPI bonus and a company car.
• Includes Medical, Dental, and Vision insurance.
• Offers Life Insurance, 401k, and Paid Time Off options.
Note: Compliance with federal, state, or local COVID-19 vaccine mandates may apply.
EEO Information
Fujifilm is dedicated to equal employment opportunities, promoting fairness regardless of nationality, age, gender, race, and other characteristics.
ADA Information
If you require reasonable accommodation during the application process, please contact our HR Department for assistance.
Job Locations US-Remote
Posted Date 1 month ago
Requisition ID 2025XXXXXX
Category Clinical
Company FUJIFILM Healthcare Americas Corporation
Join Fujifilm's mission to innovate for a healthier world as a Clinical Support Specialist! In this vital role, you will independently provide top-notch support for our Endoscopy department by managing Fujifilm's ES equipment and utilizing your expertise to troubleshoot and train staff on its proper use. You will deliver on-site, hands-on support for our entire product catalog to assigned customers, acting as the primary clinical resource for both the Company and its sales team. Enjoy fulfilling work as you collaborate with healthcare professionals, including physicians and nurses, to assist in effectively managing and maintaining their Fujifilm equipment.
Company Overview
At FUJIFILM Healthcare Americas Corporation, our purpose is to bring innovative healthcare solutions to life. Join us in a dynamic and creative environment that fosters collaboration as we develop groundbreaking diagnostic imaging, endoscopic, and surgical imaging technologies. Our headquarters is located in Lexington, Massachusetts, a recognized center for healthcare innovation.
Duties and Responsibilities:
• Provide continuous training and education on Fujifilm's equipment and services to our customers in the region.
• Deliver post-sale, face-to-face support, including setup and assistance for Fujifilm video towers and systems.
• Inspect, troubleshoot, and maintain all Fujifilm equipment while monitoring, reporting, and supporting repair transactions.
• Conduct case observations and offer ongoing training on Fujifilm technologies and comprehensive support.
• Manage daily maintenance of Fujifilm equipment and identify areas for improvement.
• Act as a clinical liaison by preparing detailed reports for management, tracking installation and usage metrics, and recognizing training needs.
• Analyze data to provide insights that enhance staff training and inform strategic planning.
• Maintain accurate customer data for future integration into database applications.
• Participate in local, regional, and national trade shows as required.
• Follow all safety protocols and comply with FDA and ISO 13485 standards.
Qualifications:
• High School Diploma or equivalent; Bachelor's degree in business, marketing, or a related field is preferred.
• A minimum of 2 years of clinical experience or field sales is preferred.
• Knowledge of GI/pulmonary flexible endoscopy is desired, with experience in advanced therapeutic procedures highly preferred.
• Proficiency in Microsoft Office Suite and effective communication skills for sharing technical information.
• Strong analytical and problem-solving skills for troubleshooting Fujifilm equipment and assessing training needs.
• Excellent time management skills with the ability to multitask and prioritize customer requirements.
• Ability to present information effectively to small groups.
Physical Requirements:
• Ability to manipulate items and use hands for tasks including typing.
• Ability to stand, talk, and hear.
• Must be able to lift and carry 25-50 lbs.
• Close vision capability to see clearly at twenty inches or less.
Travel Requirements:
• Willingness to travel up to 50% of the time.
• This position requires travel to service various regions, including Kansas City, Missouri.
Salary and Benefits:
• Annual salary of $59,000, with an additional $8,000 KPI bonus and a company car.
• Includes Medical, Dental, and Vision insurance.
• Offers Life Insurance, 401k, and Paid Time Off options.
Note: Compliance with federal, state, or local COVID-19 vaccine mandates may apply.
EEO Information
Fujifilm is dedicated to equal employment opportunities, promoting fairness regardless of nationality, age, gender, race, and other characteristics.
ADA Information
If you require reasonable accommodation during the application process, please contact our HR Department for assistance.
Job Locations US-Remote
Posted Date 1 month ago
Requisition ID 2025XXXXXX
Category Clinical
Company FUJIFILM Healthcare Americas Corporation
💡 Quick Summary
Seeking a career-building opportunity? The Clinical Support Specialist position is now open for candidates interested in the Health Jobs sector. This role in Atlanta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.