Job Description
What's the job
The Cluster Business Development Executive – Restaurant & Bar will focus on converting special events while proactively seeking new opportunities from the market for all Restaurant & Bar venues (Ottie's, Dive Bar, Pow Wow, Ronnie's & Shutters), across the cluster; Crowne Plaza Sydney Coogee Beach, Crowne Plaza Melbourne and InterContinental Melbourne The Rialto.
This role will be responsible for the planning components of all group reservations of 10 pax and above for all venues. This role will also be responsible for both social events planning tasks as well as the planning components of special events such as Christmas Day and New Year’s Eve. Reporting to the hotel Director of Sales and Marketing and working closely with 3 hotels and R&B operations teams, you will deliver superior customer service to our customers, proactively upsell our F&B products where appropriate and ensure our operations teams are equipped with all the necessary information to deliver a flawless experience.
What we need from you
Experience in managing multi-stakeholder relationships in a matrix environment which offers an environment of multiplicity, uncertainty, and change
Ability to work across multiple diversified business units or multiple projects
Strong executer, ensures accountability and outperformance
Proactive approach, with strong drive for team results and a track record of achievement
Demonstrated ability to approach situations with analysis, clarity, leadership, time management and prioritisation; develop strategic marketing plans, establish goals and objectives, set performance targets
Ability to analyse, identify key issues, interpret and extract trends from base information
Display an understanding of market trends and customer needs and the market research process
Creative, innovative and continually aware of new technology trends in the travel industry
Strong communication skills in English. Local language and source market language a plus
Team Player and excellent interpersonal skills
What we offer
Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.
You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including paid birthday leave, enhanced parental leave, flexible work options and proactive health days.
Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.
We are proud to be IHG and we know you will be too.
Visit http://careers.ihg.com/ to find out more about us.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
The Cluster Business Development Executive – Restaurant & Bar will focus on converting special events while proactively seeking new opportunities from the market for all Restaurant & Bar venues (Ottie's, Dive Bar, Pow Wow, Ronnie's & Shutters), across the cluster; Crowne Plaza Sydney Coogee Beach, Crowne Plaza Melbourne and InterContinental Melbourne The Rialto.
This role will be responsible for the planning components of all group reservations of 10 pax and above for all venues. This role will also be responsible for both social events planning tasks as well as the planning components of special events such as Christmas Day and New Year’s Eve. Reporting to the hotel Director of Sales and Marketing and working closely with 3 hotels and R&B operations teams, you will deliver superior customer service to our customers, proactively upsell our F&B products where appropriate and ensure our operations teams are equipped with all the necessary information to deliver a flawless experience.
What we need from you
Experience in managing multi-stakeholder relationships in a matrix environment which offers an environment of multiplicity, uncertainty, and change
Ability to work across multiple diversified business units or multiple projects
Strong executer, ensures accountability and outperformance
Proactive approach, with strong drive for team results and a track record of achievement
Demonstrated ability to approach situations with analysis, clarity, leadership, time management and prioritisation; develop strategic marketing plans, establish goals and objectives, set performance targets
Ability to analyse, identify key issues, interpret and extract trends from base information
Display an understanding of market trends and customer needs and the market research process
Creative, innovative and continually aware of new technology trends in the travel industry
Strong communication skills in English. Local language and source market language a plus
Team Player and excellent interpersonal skills
What we offer
Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.
You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including paid birthday leave, enhanced parental leave, flexible work options and proactive health days.
Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.
We are proud to be IHG and we know you will be too.
Visit http://careers.ihg.com/ to find out more about us.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
💡 Quick Summary
Seeking a career-building opportunity? The Cluster Business Development Executive - Restaurant & Bar | Full Time | Crowne Plaza Melbourne position is now open for candidates interested in the Operations Executive Jobs sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.