Job Description
At Henry Schein, our culture, and our people (Team Schein Members) are at the core of our business, and we are enormously proud that have been certified a Great Place to Work® for 6 years in a row.
In Australia Henry Schein is the leading supplier of dental solutions. Our Team Schein Members deliver the solutions health care professionals rely on to improve the performance of their practice so they can improve the lives of patients.
About you:
Are you passionate about building relationships and driving results? We’re looking for a motivated Customer Service Representative to join our friendly, close-knit Colgate Call Centre team – with a special focus on outbound customer engagement.
In this role, you’ll be dedicated to our Colgate supplier, managing your own customer territory to achieve sales growth. Your day will be dynamic and rewarding as you:
Proactively reach out to dental customers via phone and email
Share the latest Colgate product range, promotions, and alternatives
Place orders, prepare quotes, and assist with enquiries
Deliver exceptional service that strengthens long-term relationships
Support the Colgate Call Centre Team when needed
This is a fantastic opportunity if you’re:
A Dental Assistant or Administrator ready for a new challenge
A sales superstar looking to shine in a new environment
A customer service professional eager to broaden your product portfolio
You’ll enjoy ongoing learning, development, and being part of a supportive, positive team culture where your contribution truly matters.
To succeed in this role you will have:
A genuine pride in delivering exceptional customer service and ideally some sales experience (retail, telemarketing etc)
A love of communicating from behind the screen, responding with excellent communication skills (verbal, email)
A solution focussed attitude and great problem-solving skills, coming up with ways to meet our customer’s needs.
MS Office skills and quick to pick up new software systems with a motivation to learn and take advantage of new technologies.
A ‘team player’ with the ability to effectively work with other departments.
The successful candidate will preferably have a clinical dental background and understand the demands of our customer’s business environment; however, this is not essential.
Benefits you enjoy:
Free onsite parking and gym access.
Great Place to Work® 2025 certified company.
Birthday leave.
Discounts on dental products and other services.
Reward & Recognition programs + many more benefits!
If you believe you have a strong customer focus and are excited by the opportunity of enjoying success as a team, then please apply by submitting your CV today.
In Australia Henry Schein is the leading supplier of dental solutions. Our Team Schein Members deliver the solutions health care professionals rely on to improve the performance of their practice so they can improve the lives of patients.
About you:
Are you passionate about building relationships and driving results? We’re looking for a motivated Customer Service Representative to join our friendly, close-knit Colgate Call Centre team – with a special focus on outbound customer engagement.
In this role, you’ll be dedicated to our Colgate supplier, managing your own customer territory to achieve sales growth. Your day will be dynamic and rewarding as you:
Proactively reach out to dental customers via phone and email
Share the latest Colgate product range, promotions, and alternatives
Place orders, prepare quotes, and assist with enquiries
Deliver exceptional service that strengthens long-term relationships
Support the Colgate Call Centre Team when needed
This is a fantastic opportunity if you’re:
A Dental Assistant or Administrator ready for a new challenge
A sales superstar looking to shine in a new environment
A customer service professional eager to broaden your product portfolio
You’ll enjoy ongoing learning, development, and being part of a supportive, positive team culture where your contribution truly matters.
To succeed in this role you will have:
A genuine pride in delivering exceptional customer service and ideally some sales experience (retail, telemarketing etc)
A love of communicating from behind the screen, responding with excellent communication skills (verbal, email)
A solution focussed attitude and great problem-solving skills, coming up with ways to meet our customer’s needs.
MS Office skills and quick to pick up new software systems with a motivation to learn and take advantage of new technologies.
A ‘team player’ with the ability to effectively work with other departments.
The successful candidate will preferably have a clinical dental background and understand the demands of our customer’s business environment; however, this is not essential.
Benefits you enjoy:
Free onsite parking and gym access.
Great Place to Work® 2025 certified company.
Birthday leave.
Discounts on dental products and other services.
Reward & Recognition programs + many more benefits!
If you believe you have a strong customer focus and are excited by the opportunity of enjoying success as a team, then please apply by submitting your CV today.
💡 Quick Summary
Seeking a career-building opportunity? The Colgate Customer Care Officer (Outbound) – 12 month contract position is now open for candidates interested in the Customer Care sector. This role in Mascot offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
