Colleague - Glasgow

Job details
Here’s how the job details align with your profile.
Pay

£12.21 an hour
Job type

Part-time
Shift and schedule

12 hour shift

Weekend availability

Every weekend
 
Location
Glasgow G34 9DL
 
Benefits
Pulled from the full job description
Employee discount
Company pension
Paid volunteer time
Discounted gym membership
 
Full job description
Store Colleague - Glasgow

Hours of Work - 12 and 16 hour contracts available

Shift Pattern

Monday -

Tuesday -

Wednesday -

Thursday -

Friday -

Saturday -

Sunday -



Salary - Rates of pay from £12.21ph


Working for us isn’t like working for any other retailer. We are a forward thinking, diverse team who are 100% committed to what we do. We are extremely proud of our reputation to exceed our customer’s expectations, first time, every time and we value our colleagues and the contributions they make to our business.

We look for positive people with the same passion for our products. Whether you are a Store Colleague or Territory Manager you will find plenty of opportunities to develop and take on new challenges every day!

As a General Assistant at Hobbycraft you will support the Store Management Team to deliver all aspects of the store operation, initiatives and performance. Delivering an inviting, inspirational and truly customer-focused experience is key to our continued success. You will demonstrate our brand values in every aspect of your work

WHY HOBBYCRAFT?

Previously voted one of the Top 5 Best Companies in the UK by our own colleagues
We’re a forward thinking, diverse team and are 100% committed to what we do
We have a reputation to shout about, exceeding customer expectations first time, every time
COMPANY BENEFITS

33 days holiday including bank holidays pro rata, growing with you during your time with us
25% colleague discount, with ad hoc double discount days
An extra day off to celebrate your birthday
Long service awards to thank you for your time spent with us
Cycle2Work scheme
Discounted gym membership
Fun event days to fundraise for our charity partners
Annual paid-for charity volunteer day
Employee Support Programme, for overall wellbeing for you and your family, including financial and mortgage advice
Access to a personal pension scheme
Access to a range of high street discounts
An inclusive and creative working environment, so you can truly be you and enjoy your time at work
Colleague social events held throughout the year
AREAS OF RESPONSIBILITY

Brand ambassador – you will be passionate about the Hobbycraft brand, embracing change in a positive and proactive way
Teamwork - you will build great working relationships with the team and treat individuals fairly and with respect at all times, adhering to our Equality, Diversity, Inclusion and Belonging policy
Customer Service - you will deliver outstanding customer service, putting the customer at the heart of everything you do. You will have excellent communication skills and interact with our customers, sharing your passion and knowledge of craft
Change - you have the flexibility to recognise change and approach it in a positive, proactive way.
Policies and Procedures - you will comply with all Company policies and Health and Safety Regulations
Shop Floor - you will deliver excellent standards and know what good looks like You will be required to replenish stock, keeping the displays clean, full and tidy at all times. You may also assist in changing displays of stock.
Cash Handling - Operating the till and accurately handling cash, credit/debit cards and gift cards transactions.
Click and Collect – you will be required to assist with the Click and Collect process
Stock Control - Being vigilant at all times to help minimise stock loss and ensure tagging processes are followed
Workshops – you may be required to host various workshops
WHAT WE’RE LOOKING FOR

Experience

Retail (or similar) experience is desirable
A confident communicator who can deliver outstanding customer service
A passion for craft
Selling skills are advantageous
Stock replenishment
Skills

Cash handling
Comfortable operating within guidelines and polices
Able to work at pace and with accuracy
High standards
Adaptability
Brand ambassador
Self-motivated
Being able work confidently on your own or as part of a team
Able to demonstrate a craft to a high standard is desirable
JOB SUITABILITY

This role would suit individuals both with retail experience, or those looking to start a career in the retail industry. With a passion for customer service, combined with a love of craft, Hobbycraft is the right place to support your development and help you succeed.

Hobbycraft are proud to be an equal opportunities employer, and we are committed to equal and fair treatment for all colleagues or potential colleagues irrespective of race, ****** orientation, nationality, ethnic origins, religion or belief, disability, age, gender, marital or family status.


We’re here to help you create

Our passion for craft is at the centre of everything we do. This is reflected in our creative and knowledgeable Hobbycraft store colleagues, who are always on hand to help, and our vast, carefully selected range of quality products. Throughout the year, we also host a variety of workshops and demos in stores and online, designed to give everyone the opportunity to master a new craft or refine a beloved one.

We're here to support everyone on their crafting journey, from mums looking to encourage their creative kids, to student artists, expert knitters, model making hobbyists and more! Why not come into your local Hobbycraft store today and find the perfect craft for you?