Job Description
Overview: Join our team as a Collections and Recovery Specialist, where you will be essential in managing payments for various consumer and mortgage accounts that are facing delinquency. Your contributions will be vital in reducing losses and enhancing recovery rates, making a direct impact on the company's success.
Key Responsibilities:
• Conduct collection activities on diverse accounts including installment loans, revolving accounts, leases, credit cards, overdrafts, and mortgage loans.
• Utilize effective communication strategies through both manual and automated calls to collect payments or recover charged-off accounts.
• Prepare and manage files for repossession, charge-offs, Notice of Default (NOD), and skip tracing as needed.
• Evaluate customers' financial situations to provide referrals for loss mitigation when suitable.
• Manage various collection systems to update account details and dispatch necessary correspondence to customers.
• Adhere to the Fair Debt Collection Practices Act, Collection Laws, and Fair Credit Reporting Act in all interactions to ensure compliance and professionalism.
Performance: Individual performance objectives will be established based on your specific duties, providing a clear pathway for success and continuous improvement.
Key Responsibilities:
• Conduct collection activities on diverse accounts including installment loans, revolving accounts, leases, credit cards, overdrafts, and mortgage loans.
• Utilize effective communication strategies through both manual and automated calls to collect payments or recover charged-off accounts.
• Prepare and manage files for repossession, charge-offs, Notice of Default (NOD), and skip tracing as needed.
• Evaluate customers' financial situations to provide referrals for loss mitigation when suitable.
• Manage various collection systems to update account details and dispatch necessary correspondence to customers.
• Adhere to the Fair Debt Collection Practices Act, Collection Laws, and Fair Credit Reporting Act in all interactions to ensure compliance and professionalism.
Performance: Individual performance objectives will be established based on your specific duties, providing a clear pathway for success and continuous improvement.
💡 Quick Summary
Seeking a career-building opportunity? The Collections and Recovery Specialist position is now open for candidates interested in the Remote Jobs sector. This role in San Francisco offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
