Job Description
Platform Solutions (MARCUS BY GOLDMAN SACHS)
Marcus by Goldman Sachs is the firm’s consumer business, combining the entrepreneurial spirit of a startup with 150 years of experience. Today, Marcus has $50 billion in deposits, $5 billion in loan balances and 4 million customers across our lending and deposits businesses, as well as the personal financial management app, Clarity Money. Through the use of insights and intuitive design, we provide customers with powerful tools and products that are grounded in value, transparency and simplicity. We are backed by our unique team, comprised of individual contributors from leading agile technology companies, Fintech and Consumer Financial Services companies, allowing us to disrupt the industry, while helping consumers take control of their financial lives.
Responsibilities & Qualifications Your Impact
As a Fraud Specialist, you will be responsible for evaluating the circumstances of cases of suspected or confirmed fraud and making recommendations about future measures. You will be responsible for identification, development and investigation of consumer financial services fraud. You will analyze data for patterns and trends and make recommendations to improve policy and procedures.
Responsibilities
Gather, organize and analyze data as it pertains to case development through the use of analytical tracking and data management tool
Review developing cases, identify and analyze points of compromise, and communicate potential risk to Fraud leadership
Determine action required based on established procedures and work with supervisor to handle more complex cases
Coordinate the investigation of any fraud issue with the appropriate fraud investigation unit as appropriate.
Place appropriate hold on accounts deemed to have fraudulent activity. Track and document action taken in a timely and correct manner to provide a record of activity and meet audit and compliance requirements
Communicate professionally with customers, merchants, financial institutions and other personnel to resolve system problems or request additional information and / or documentation to support a decision on whether fraudulent activity has occurred
Manage significant caseload and utilize the company investigation system
Open and prepare cases and follow all documented procedures to ensure proper cases detail is completed
Qualifications
Bachelor's Degree or equivalent combination of education and fraud experience
Ability to analyze data for patterns and trends and to take findings and communicate them in an effective manner.
Detailed-oriented and organized
Minimum of 3-4 years of experience in financial services or related industries
Ability to research and make appropriate decision regarding complex cases
Ability to be flexible for Rotating weekends and holidays
ABOUT GOLDMAN SACHS
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 186+, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.
We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.
We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html
© The Goldman Sachs Group, Inc., 2026. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity
Marcus by Goldman Sachs is the firm’s consumer business, combining the entrepreneurial spirit of a startup with 150 years of experience. Today, Marcus has $50 billion in deposits, $5 billion in loan balances and 4 million customers across our lending and deposits businesses, as well as the personal financial management app, Clarity Money. Through the use of insights and intuitive design, we provide customers with powerful tools and products that are grounded in value, transparency and simplicity. We are backed by our unique team, comprised of individual contributors from leading agile technology companies, Fintech and Consumer Financial Services companies, allowing us to disrupt the industry, while helping consumers take control of their financial lives.
Responsibilities & Qualifications Your Impact
As a Fraud Specialist, you will be responsible for evaluating the circumstances of cases of suspected or confirmed fraud and making recommendations about future measures. You will be responsible for identification, development and investigation of consumer financial services fraud. You will analyze data for patterns and trends and make recommendations to improve policy and procedures.
Responsibilities
Gather, organize and analyze data as it pertains to case development through the use of analytical tracking and data management tool
Review developing cases, identify and analyze points of compromise, and communicate potential risk to Fraud leadership
Determine action required based on established procedures and work with supervisor to handle more complex cases
Coordinate the investigation of any fraud issue with the appropriate fraud investigation unit as appropriate.
Place appropriate hold on accounts deemed to have fraudulent activity. Track and document action taken in a timely and correct manner to provide a record of activity and meet audit and compliance requirements
Communicate professionally with customers, merchants, financial institutions and other personnel to resolve system problems or request additional information and / or documentation to support a decision on whether fraudulent activity has occurred
Manage significant caseload and utilize the company investigation system
Open and prepare cases and follow all documented procedures to ensure proper cases detail is completed
Qualifications
Bachelor's Degree or equivalent combination of education and fraud experience
Ability to analyze data for patterns and trends and to take findings and communicate them in an effective manner.
Detailed-oriented and organized
Minimum of 3-4 years of experience in financial services or related industries
Ability to research and make appropriate decision regarding complex cases
Ability to be flexible for Rotating weekends and holidays
ABOUT GOLDMAN SACHS
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 186+, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.
We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.
We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html
© The Goldman Sachs Group, Inc., 2026. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity
💡 Quick Summary
Seeking a career-building opportunity? The Consumer Platforms|Hyderabad|Digital Operations|Specialist|Fraud Investigation position is now open for candidates interested in the Bank Jobs sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.