Job Description
Handle inbound calls from customers inquiring about HVAC services and solutions
Make outbound calls to warm leads to schedule sales or service appointments
Qualify leads by understanding customer needs and concerns
Build strong brand rapport through professional, empathetic communication
Accurately book appointments and update CRM/customer records
Work closely with the sales and operations teams to ensure smooth handoffs
What We’re Looking For
Excellent verbal communication and speaking skills
Strong empathy and ability to connect with homeowners
Experience in customer service, call handling, or appointment setting
Comfortable making outbound calls and handling objections professionally
Organized, reliable, and detail-oriented
HVAC or home services experience is an asset (training provided)
Must have proficient speaking skills
What We Offer
Competitive hourly pay + performance-based incentives
Training on HVAC basics, scripts, and brand messaging
Supportive team environment with growth opportunities
Stable lead flow and clear processes
Why Ecocare Homecomfort?
At Ecocare Homecomfort, we believe every customer interaction matters. You won’t just answer phones—you’ll shape how customers experience our brand from the very first call.
Job Type: Full-time
Pay: $17.75-$20.00 per hour
Expected hours: 30 – 40 per week
Benefits:
Work from home
Experience:
HVAC industry: 1 year (preferred)
Customer service: 1 year (preferred)
Outbound calling: 1 year (preferred)
Make outbound calls to warm leads to schedule sales or service appointments
Qualify leads by understanding customer needs and concerns
Build strong brand rapport through professional, empathetic communication
Accurately book appointments and update CRM/customer records
Work closely with the sales and operations teams to ensure smooth handoffs
What We’re Looking For
Excellent verbal communication and speaking skills
Strong empathy and ability to connect with homeowners
Experience in customer service, call handling, or appointment setting
Comfortable making outbound calls and handling objections professionally
Organized, reliable, and detail-oriented
HVAC or home services experience is an asset (training provided)
Must have proficient speaking skills
What We Offer
Competitive hourly pay + performance-based incentives
Training on HVAC basics, scripts, and brand messaging
Supportive team environment with growth opportunities
Stable lead flow and clear processes
Why Ecocare Homecomfort?
At Ecocare Homecomfort, we believe every customer interaction matters. You won’t just answer phones—you’ll shape how customers experience our brand from the very first call.
Job Type: Full-time
Pay: $17.75-$20.00 per hour
Expected hours: 30 – 40 per week
Benefits:
Work from home
Experience:
HVAC industry: 1 year (preferred)
Customer service: 1 year (preferred)
Outbound calling: 1 year (preferred)
💡 Quick Summary
Seeking a career-building opportunity? The Contact Centre Agent position is now open for candidates interested in the Remote Jobs sector. This role in Rhodes offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.