Job Description
Under general supervision of and reporting to the Site Supervisor and Service Delivery Manager, the Corporate Security Guard is responsible for maintaining a safe, secure and welcoming environment within a busy corporate head office setting. This role places a strong emphasis on exceptional customer service, professionalism and discretion, while consistently enforcing corporate security policies and procedures.
The Corporate Security Guard serves as both a security professional and a frontline ambassador, supporting employees, executives, vendors and visitors while contributing to the protection of people, property and sensitive corporate assets.
SPECIFIC DUTIES
SCHEDULE: CASUAL
Customer Service & Frontline Support
Provide a service-first, concierge-style security presence within a corporate office environment
Greet employees, visitors, vendors and executives in a professional, courteous and approachable manner
Assist with visitor management and general inquiries while maintaining access control protocols
Troubleshoot access card issues and provide timely, respectful assistance
Communicate clearly and calmly with individuals at all levels of the organization
De-escalate concerns or conflicts using tact, empathy and professionalism
Security Operations
Monitor CCTV systems and access control alarms for interior and exterior areas
Respond promptly and professionally to alarms, access issues and security concerns
Conduct interior and exterior patrols, including office spaces, executive areas and parking facilities
Perform focused inspections of restricted and higher-risk areas
Identify, document and report safety hazards, security vulnerabilities and suspicious activity
Review CCTV footage and access reports to identify irregular activity or policy violations
Escalate incidents and concerns to supervisors and Service Delivery Manager as required
Reporting & Administrative Responsibilities
Complete clear, accurate and professional shift logs, patrol reports and incident reports
Maintain confidentiality when handling sensitive information and internal matters
Perform additional security-related or administrative duties as assigned
EDUCATION, SKILLS & EXPERIENCE – What you will bring?
Valid Ontario Security Guard Licence
Minimum 2 years of security experience ideally in a corporate, commercial or high-profile environment
Minimum 1 year of concierge
Post secondary education in Law Enforcement or a related discipline is considered an asset.
Hold a valid Ontario G-class license with a clean abstract.
Exceptional customer service and interpersonal skills
Excellent written and verbal communication abilities
Demonstrated ability to prepare clear, concise and professional security reports
Strong situational awareness and attention to detail
Proven ability to de-escalate situations calmly and professionally
Strong judgment and decision-making skills
Ability to work independently with minimal supervision
High level of discretion, reliability and professionalism
Why become a part of Synergy family?
We are a people/client-centric security agency. Synergy is redefining the security industry for the 21st century. Delivering uncompromising and guaranteed services augmented with innovative technology that monitors deployment in real-time 24/7 while offering completely transparency and accountability. We believe there is more to good business than just good service. Our philosophy is simple: be a good corporate citizen while enhancing our industry and following the triple bottom line business model.
Perks we offer:
We are all about our people and we show it!
Competitive pay and comprehensive benefits
Extended benefits after completion of one year of employment
Corporate discounts through GoodLife Fitness and Perkopolis
Responsive management team
We offer industry leading training programs
Accommodate to your flexible schedules.
Continuous coaching and support
Promote diversity through employee engagement
Provide growth and development opportunities
Get paid whenever you need with wages on demand via ZayZoon. No need to wait until the payday!
Synergy Protection Group Inc. values diversity and is proud to be an Equal Opportunity Employer. We encourage applications from all qualified candidates. Accommodations are available on request for candidates taking part in all aspects of the interview process.
AI Disclosure: Artificial intelligence (AI) is not used to screen, assess or make selection decisions for this position. All applications are reviewed by qualified members of our hiring team and hiring decisions are based on individual qualifications, skills and experience.
Vacancy Status: This job posting is for a currently available position, whether existing or newly created, that has been approved for hire within the organization.
Job Types: Full-time, Part-time
Pay: Up to $20.00 per hour
Experience:
security : 2 years (required)
concierge : 1 year (required)
Licence/Certification:
Class G Licence (required)
Security Guard Licence (required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Corporate Security Guard (Casual) position is now open for candidates interested in the Operations Executive Jobs sector. This role in Brampton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.