Job Description
Full job description
Company Description
About AE
Acknowledge Education is entering an exciting new chapter. With a refreshed leadership team and a renewed focus on innovation, growth, and student success, we are building on our 139-year legacy to shape the future of higher education and VET in Australia.
We deliver programs across health & community services, social work, engineering design & construction, hospitality, and the Victorian Certificate of Education (VCE), with campuses in Melbourne, Sydney, Perth, Brisbane, and Adelaide. Each year we support more than 8,000 students to achieve their goals.
Now, under new leadership, we are strengthening our academic vision, deepening industry connections, and investing in our people. If you’re looking to make an impact in an organisation with momentum, this is the right time to join us.
Job Description
The Opportunity
We are seeking a passionate and experienced Course Coordinator to lead our Bachelor of Community Services programs. This is a leadership role where you’ll shape the future of community services education, oversee academic excellence, and ensure our students graduate ready to make a difference in society.
Key Responsibilities
Lead academic and operational delivery of Community Services programs, ensuring quality, compliance and strong student outcomes
Manage course operations including timetabling, assessments, enrolments, RPL and placements (where applicable)
Recruit, lead and performance manage academic staff, building capability aligned to current industry practice
Drive course development and continuous improvement, informed by sector trends and CWA expectations
Build and maintain industry partnerships to support placements, pathways and graduate outcomes
Oversee moderation, benchmarking and validation to ensure academic integrity and consistency
Monitor student performance, retention and satisfaction, implementing improvement strategies
Contribute to academic governance and reporting across key committees
Ensure compliance with TEQSA, AQF, CRICOS and ESOS frameworks
Support planning, audits, resource management and course promotion activities
Qualifications
About You
We’re looking for a dedicated academic professional who’s passionate about shaping the future of community services. You’ll bring:
Postgraduate qualification (Master’s or higher) in Community Services, Social Work, Human Services or a related discipline, aligned with Community Work Australia (CWA) requirements.
5+ years’ experience at Course Coordinator /Associate Professor level (or similar) with demonstrated responsibility for course delivery, academic oversight and team leadership.
Strong higher education management background, ideally within the private sector, with a sound understanding of compliance and regulatory frameworks.
Strong knowledge of CWA, TEQSA, AQF, CRICOS and ESOS requirements
Proven industry engagement and ability to build partnerships
Experience in staff leadership and performance management
Excellent communication, organisation and problem-solving skills
Commitment to student outcomes, quality assurance and continuous improvement
Additional Information
Why join AE
Now is the perfect time to join Acknowledge Education. With a refreshed leadership team and a renewed focus on innovation and growth, we’re building something special — and you can be part of it.
Opportunities to grow within the organisation
$1,500 annual professional development allowance
Incredibly committed and supportive team of student-centric professionals
Health insurance discounts through Bupa
Be part of a fast-moving, agile private provider where decisions turn into action quickly
Acknowledge Education is part of UP Education group – a leading education provider: https://www.up.education/
Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we’re attracting applications from people with identities and perspectives that are as diverse as our students.
We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.
Company Description
About AE
Acknowledge Education is entering an exciting new chapter. With a refreshed leadership team and a renewed focus on innovation, growth, and student success, we are building on our 139-year legacy to shape the future of higher education and VET in Australia.
We deliver programs across health & community services, social work, engineering design & construction, hospitality, and the Victorian Certificate of Education (VCE), with campuses in Melbourne, Sydney, Perth, Brisbane, and Adelaide. Each year we support more than 8,000 students to achieve their goals.
Now, under new leadership, we are strengthening our academic vision, deepening industry connections, and investing in our people. If you’re looking to make an impact in an organisation with momentum, this is the right time to join us.
Job Description
The Opportunity
We are seeking a passionate and experienced Course Coordinator to lead our Bachelor of Community Services programs. This is a leadership role where you’ll shape the future of community services education, oversee academic excellence, and ensure our students graduate ready to make a difference in society.
Key Responsibilities
Lead academic and operational delivery of Community Services programs, ensuring quality, compliance and strong student outcomes
Manage course operations including timetabling, assessments, enrolments, RPL and placements (where applicable)
Recruit, lead and performance manage academic staff, building capability aligned to current industry practice
Drive course development and continuous improvement, informed by sector trends and CWA expectations
Build and maintain industry partnerships to support placements, pathways and graduate outcomes
Oversee moderation, benchmarking and validation to ensure academic integrity and consistency
Monitor student performance, retention and satisfaction, implementing improvement strategies
Contribute to academic governance and reporting across key committees
Ensure compliance with TEQSA, AQF, CRICOS and ESOS frameworks
Support planning, audits, resource management and course promotion activities
Qualifications
About You
We’re looking for a dedicated academic professional who’s passionate about shaping the future of community services. You’ll bring:
Postgraduate qualification (Master’s or higher) in Community Services, Social Work, Human Services or a related discipline, aligned with Community Work Australia (CWA) requirements.
5+ years’ experience at Course Coordinator /Associate Professor level (or similar) with demonstrated responsibility for course delivery, academic oversight and team leadership.
Strong higher education management background, ideally within the private sector, with a sound understanding of compliance and regulatory frameworks.
Strong knowledge of CWA, TEQSA, AQF, CRICOS and ESOS requirements
Proven industry engagement and ability to build partnerships
Experience in staff leadership and performance management
Excellent communication, organisation and problem-solving skills
Commitment to student outcomes, quality assurance and continuous improvement
Additional Information
Why join AE
Now is the perfect time to join Acknowledge Education. With a refreshed leadership team and a renewed focus on innovation and growth, we’re building something special — and you can be part of it.
Opportunities to grow within the organisation
$1,500 annual professional development allowance
Incredibly committed and supportive team of student-centric professionals
Health insurance discounts through Bupa
Be part of a fast-moving, agile private provider where decisions turn into action quickly
Acknowledge Education is part of UP Education group – a leading education provider: https://www.up.education/
Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we’re attracting applications from people with identities and perspectives that are as diverse as our students.
We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.
💡 Quick Summary
Seeking a career-building opportunity? The Course Coordinator - Community Services position is now open for candidates interested in the Construction, Repair & Maintenance Services sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Construction, Repair & Maintenance Services is a plus.
