Credit Controller

Full job description
The Firm

JB Leitch is an established Legal 500 commercial law firm that enjoys a unique position and national reach in the marketplace. Specialising in legal services for the property management sector, our excellence is recognised nationally, and we act for corporate clients across England and Wales.

Our firm now benefits from the largest team of property management legal specialists in the country. We are Investors in People accredited and have won awards for our commitment to Apprenticeships. We believe in sharing our expertise and knowledge both internally and with our clients, and our CPD accreditation and certification means we can offer free CPD accredited learning.

As a proud Liverpool based firm, we sponsor National Museums Liverpool who exist to allow you, and future generations, to learn from and enjoy a varied collection of venues. Liverpool has one of the largest collections of museums and galleries in the UK. We have also supported Circus Starr for several years. Understanding that attending mainstream events can be difficult for children with additional needs, Circus Starr provide inclusive, exciting, non-judgemental, fun for children.

What’s in it for you

At JB Leitch you will enjoy a competitive benefits package that includes:

Hybrid working to encourage a healthy work life balance
Enhanced Parental Pay including maternity, paternity and shared parental pay
Medical Cash Plan to help with those pesky dental or optical bills and much more
Enhanced annual leave but you can always buy more if you want to
Discounts available for everyday living such as shopping, gym, cinema, restaurants and more
Car maintenance schemes because MOT and services can be expensive
Season ticket loans and car parking options available
Plenty of company paid social events for you to choose from
Free fruit and sweet treats with as much Nespresso coffee as you want
Support when you need it through our EAP, mental health first aiders, financial wellbeing partners and more
Competitive pension scheme to support you later in life
Life Assurance at 3x your annual salary for peace of mind should the worst happen
The Role

We are seeking a proactive and details-oriented Credit Controller to join our Credit Control Team.

This role is essential in managing the firms credit control processes, ensuring timely collection of outstanding debts, and maintaining strong client relationships. Prior experiencein a legal environment preferred, but not essential .

Key responsibilities

· Proactively chase overdue invoices via telephone and email

· Maintain accurate and comprehensive records of all communications and agreed payment timelines

· Analyse and reduce aged debt, particularly 90+ day balances

· Build and maintain strong relationships with clients to support effective credit control

· Liaise with solicitors and Client Relation Managers (CRMS) regarding aged debt matters

· Escalate problematic debts to Credit Control Supervisor as appropriate

· Upload invoices to client portals in a timely and accurate manner

· Assist the cashiering team with the allocation of unidentified payments

· Resolve and respond promptly to client queries

· Perform ad hoc duties as required to support the wider finance function

Job Types: Full-time, Permanent

Pay: from £30,000

What we’re looking for:

· Demonstrated success in a credit control role, experience in a legal environment preferred, but not essential

· Excellent verbal and written communication skills

· High attention to detail and a proactive, solution- focused approach

· Proficiency in Microsoft office, particularly excel