Job Description
Handle inbound and outbound calls to communicate with customers regarding their queries, feedback, and support needs.
Building and maintaining profitable relationships with key customers.
Overseeing the relationship with customers handled by team.
Resolving customer complaints quickly and efficiently.
Keeping customers updated on the latest products in order to increase sales.
co-ordinating and executing activity utilising the full mix of communication channels on offer – email, direct mail, in-order documentation, customer care and private events .
Provide innovative ways to target and reward our customers
Collection and Follow up for customer payments.
Issues customer refunds.
Takes customer complaints to upper management when necessary.
Job Type: Full-time
Pay: ₹18,000.00 - ₹25,000.00 per month
Schedule:
Day shift
Experience:
Customer Support Occupations: 1 year (Preferred)
total work: 1 year (Preferred)
Building and maintaining profitable relationships with key customers.
Overseeing the relationship with customers handled by team.
Resolving customer complaints quickly and efficiently.
Keeping customers updated on the latest products in order to increase sales.
co-ordinating and executing activity utilising the full mix of communication channels on offer – email, direct mail, in-order documentation, customer care and private events .
Provide innovative ways to target and reward our customers
Collection and Follow up for customer payments.
Issues customer refunds.
Takes customer complaints to upper management when necessary.
Job Type: Full-time
Pay: ₹18,000.00 - ₹25,000.00 per month
Schedule:
Day shift
Experience:
Customer Support Occupations: 1 year (Preferred)
total work: 1 year (Preferred)
💡 Quick Summary
Seeking a career-building opportunity? The CRM Executive position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
