Job Description
Company: Working Panda
Location: Within approved hiring zone
Work Mode: On-site | Full-time | Permanent
About the Role
Working Panda is hiring energetic professionals for our International Telecom Voice Support process.
You’ll handle global customer queries over voice calls, assisting with service, billing, and technical concerns in a professional and friendly manner.
Date of Joining: 11 November 2026
Key Responsibilities
Manage inbound customer calls related to account, billing, and service issues.
Resolve plan or activation concerns efficiently.
Accurately document all interactions in CRM tools.
Communicate clearly and courteously to deliver high customer satisfaction.
Coordinate with internal teams to resolve escalations smoothly.
Eligibility Criteria
Undergraduate / Graduate (any stream).
Minimum 12 months of International Voice BPO experience required.
Maximum age: 44 years.
Excellent spoken English and strong problem-solving skills.
Comfortable working in rotational night shifts (between 6 PM – 11 AM IST).
Candidates must currently reside within the hiring zone (no remote/nodal arrangements).
Compensation Details:
Candidates with 12–18 months of International Voice experience:
Annual CTC: Up to ₹4.5 LPA
In-hand during training: ₹30,915 per month
Post-training (including variable pay): ₹34,665 per month
Candidates with 18+ months of International Voice experience:
Annual CTC: Up to ₹5.0 LPA
In-hand during training: ₹34,350 per month
Post-training (including variable pay): ₹38,517 per month
Benefits & Perks:
Two-way cab facilities available
PF and ESI as per company policy
Fixed monthly payout and performance-based incentives
Rotational week-offs and stable shift schedules
Career growth opportunities and skill development support
Job Type: Full-time | Permanent | Work from Office
Job Types: Full-time, Permanent
Pay: ₹450,000.00 - ₹500,000.00 per year
Benefits:
Commuter assistance
Health insurance
Provident Fund
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
International process: 1 year (Required)
Location:
Andheri East, Mumbai, Maharashtra (Required)
Work Location: In person
Expected Start Date: 17/11/2026
Location: Within approved hiring zone
Work Mode: On-site | Full-time | Permanent
About the Role
Working Panda is hiring energetic professionals for our International Telecom Voice Support process.
You’ll handle global customer queries over voice calls, assisting with service, billing, and technical concerns in a professional and friendly manner.
Date of Joining: 11 November 2026
Key Responsibilities
Manage inbound customer calls related to account, billing, and service issues.
Resolve plan or activation concerns efficiently.
Accurately document all interactions in CRM tools.
Communicate clearly and courteously to deliver high customer satisfaction.
Coordinate with internal teams to resolve escalations smoothly.
Eligibility Criteria
Undergraduate / Graduate (any stream).
Minimum 12 months of International Voice BPO experience required.
Maximum age: 44 years.
Excellent spoken English and strong problem-solving skills.
Comfortable working in rotational night shifts (between 6 PM – 11 AM IST).
Candidates must currently reside within the hiring zone (no remote/nodal arrangements).
Compensation Details:
Candidates with 12–18 months of International Voice experience:
Annual CTC: Up to ₹4.5 LPA
In-hand during training: ₹30,915 per month
Post-training (including variable pay): ₹34,665 per month
Candidates with 18+ months of International Voice experience:
Annual CTC: Up to ₹5.0 LPA
In-hand during training: ₹34,350 per month
Post-training (including variable pay): ₹38,517 per month
Benefits & Perks:
Two-way cab facilities available
PF and ESI as per company policy
Fixed monthly payout and performance-based incentives
Rotational week-offs and stable shift schedules
Career growth opportunities and skill development support
Job Type: Full-time | Permanent | Work from Office
Job Types: Full-time, Permanent
Pay: ₹450,000.00 - ₹500,000.00 per year
Benefits:
Commuter assistance
Health insurance
Provident Fund
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
International process: 1 year (Required)
Location:
Andheri East, Mumbai, Maharashtra (Required)
Work Location: In person
Expected Start Date: 17/11/2026
💡 Quick Summary
Seeking a career-building opportunity? The CSE – International Voice Process (WFO) position is now open for candidates interested in the 12th Pass Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in 12th Pass Jobs is a plus.