Ground Staff Jobs For 12th Pass Freshers

Key Responsibilities:1. Ticket Booking: Assist customers in booking air tickets, ensuring accuracy and timely processing.2. Passport Checking: Verify passengers' identification and travel documents before issuing tickets.3. Data Entry: Input customer information, travel details, and ticketing data into the system accurately.4. Customer Care: Provide excellent customer service by addressing queries, resolving issues, and ensuring customer satisfaction.5. Ticket Checking Staff: Ensure tickets are valid, correct, and match passengers' identities for a smooth check-in process.6. Back Office Processing: Handle administrative tasks related to ticketing, data management, and documentation efficiently.7. Air Hostess Coordination: Collaborate with air hostesses for passenger assistance and coordination during boarding and in-flight.8. Human Resource Management: Assist in managing staff rosters, shifts, and ensuring smooth operations through effective communication and coordination.Required Skills and Expectations:1. Strong communication skills to interact effectively with customers and colleagues.2. Proficiency in computer operation for data entry and ticketing system usage.3. Attention to detail to ensure accuracy in ticket booking and passport verification.4. Ability to multitask and prioritize tasks in a fast-paced environment.5. Customer-centric approach to provide personalized service and resolve inquiries promptly.6. Flexibility to work in shifts and adapt to changing work requirements.7. Knowledge of ticketing processes and airline industry regulations is a plus.8. High school diploma or relevant education qualifications to handle ticketing responsibilities effectively.
• Experience

0 - 4 Years
• No. of Openings

49
• Education

12th Pass
• Role

Ground Staff
• Industry Type

Aviation / Airline / Aerospace
• Gender

[ Male / Female ]
• Job Country

India
• Type of Job

Full Time
• Work Location Type

Work from Office
• Face interview location