Job Description
Position Description
Position Title: CSR Coordinator
Department: Football Development
Reports to: Director of Football Development and Club Licensing with
dotted line to Development Senior Manager
Position based in: Miami, FL
COMPANY INFORMATION:
We are The Confederation of North, Central America and Caribbean Association Football, one of six continental confederations of FIFA (Fédération Internationale de Football Association). Concacaf serves as the governing body of football in this part of the world. It is composed of 41 national associations united by the passion for football, from Canada in the north to Guyana, Suriname and French Guiana in the south.
Concacaf is committed to developing, promoting, and managing football throughout the region.
POSITION PURPOSE:
The CSR Coordinator is responsible for providing comprehensive operational, administrative, and project coordination support to the Football Development and Corporate Social Responsibility areas, ensuring the effective execution and reporting of Football for Social Change and Development initiatives across the region, while maintaining strong cross-functional alignment with other departments and the internal policies and procedures.
ESSENTIAL FUNCTIONS:
• Support the communication, approach, and implementation of the Concacaf Football for Social Change Strategy (FFSC).
• Plan and coordinate logistics for all FFSC events and projects, including but not limited to material shipments, instructor management, travel, transportation and accommodation arrangements, printing of course certificates, and on-site course management for regional programs.
• Be responsible for receiving, organizing, and processing quotes for goods and services in accordance with procurement procedures, as well as receiving, securing approvals for, and processing departmental invoices.
• Maintain and update departmental data, including inventory, licenses, and benchmarking metrics.
• Support the Development Department by preparing monthly and annual reports detailing all development activities, and contribute to ongoing projects and presentations.
• Work collaboratively with other internal departments to ensure the effective execution of Football Development and Corporate Social Responsibility initiatives.
• Resolve administrative issues by analyzing information, identifying gaps, and communicating effective solutions.
SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY:
The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that s/he can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities
• Bachelor’s degree
• + 3 years of experience in CSR and development programs
• Proficiency with Microsoft Office (in particular PowerPoint, Word, Excel)
• Excellent oral and written communication skills. Must be bilingual (English and French or Spanish). Dutch knowledge is a plus.
• Excellent interpersonal skills with a proven track record working with internal and external stakeholders in a multicultural environment.
• Excellent organizational skills with demonstrated initiative, ability to effectively problem solve, and work effectively under pressure.
• Ability to handle multiple projects simultaneously while working both as part of a team and independently.
• Candidate must have the flexibility to travel nationally and internationally for the performance of his/her duties. Approximate travel requirement: 35%
Due to the cyclical nature of the sports and entertainment industry, the employee may be required to work varying schedules, including game nights, to reflect the business needs of the company.
This job description in no way implies that the duties listed here are the only ones the employee can be required to perform. The employee is expected to perform other tasks, duties, and training as dictated by their supervisor.
Concacaf provides comprehensive benefits offerings to all full-time employees. Our benefits are competitive according to the market.
Concacaf is an equal opportunity employer, and we welcome applications from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, ****** orientation, gender identity, disability or any other classification protected by law.
If you are interested in applying for this position, please send an updated CV to [email protected]
All applicants must be legally authorized to work in the United States and will be required to submit proof of such eligibility.
Position Title: CSR Coordinator
Department: Football Development
Reports to: Director of Football Development and Club Licensing with
dotted line to Development Senior Manager
Position based in: Miami, FL
COMPANY INFORMATION:
We are The Confederation of North, Central America and Caribbean Association Football, one of six continental confederations of FIFA (Fédération Internationale de Football Association). Concacaf serves as the governing body of football in this part of the world. It is composed of 41 national associations united by the passion for football, from Canada in the north to Guyana, Suriname and French Guiana in the south.
Concacaf is committed to developing, promoting, and managing football throughout the region.
POSITION PURPOSE:
The CSR Coordinator is responsible for providing comprehensive operational, administrative, and project coordination support to the Football Development and Corporate Social Responsibility areas, ensuring the effective execution and reporting of Football for Social Change and Development initiatives across the region, while maintaining strong cross-functional alignment with other departments and the internal policies and procedures.
ESSENTIAL FUNCTIONS:
• Support the communication, approach, and implementation of the Concacaf Football for Social Change Strategy (FFSC).
• Plan and coordinate logistics for all FFSC events and projects, including but not limited to material shipments, instructor management, travel, transportation and accommodation arrangements, printing of course certificates, and on-site course management for regional programs.
• Be responsible for receiving, organizing, and processing quotes for goods and services in accordance with procurement procedures, as well as receiving, securing approvals for, and processing departmental invoices.
• Maintain and update departmental data, including inventory, licenses, and benchmarking metrics.
• Support the Development Department by preparing monthly and annual reports detailing all development activities, and contribute to ongoing projects and presentations.
• Work collaboratively with other internal departments to ensure the effective execution of Football Development and Corporate Social Responsibility initiatives.
• Resolve administrative issues by analyzing information, identifying gaps, and communicating effective solutions.
SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY:
The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that s/he can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities
• Bachelor’s degree
• + 3 years of experience in CSR and development programs
• Proficiency with Microsoft Office (in particular PowerPoint, Word, Excel)
• Excellent oral and written communication skills. Must be bilingual (English and French or Spanish). Dutch knowledge is a plus.
• Excellent interpersonal skills with a proven track record working with internal and external stakeholders in a multicultural environment.
• Excellent organizational skills with demonstrated initiative, ability to effectively problem solve, and work effectively under pressure.
• Ability to handle multiple projects simultaneously while working both as part of a team and independently.
• Candidate must have the flexibility to travel nationally and internationally for the performance of his/her duties. Approximate travel requirement: 35%
Due to the cyclical nature of the sports and entertainment industry, the employee may be required to work varying schedules, including game nights, to reflect the business needs of the company.
This job description in no way implies that the duties listed here are the only ones the employee can be required to perform. The employee is expected to perform other tasks, duties, and training as dictated by their supervisor.
Concacaf provides comprehensive benefits offerings to all full-time employees. Our benefits are competitive according to the market.
Concacaf is an equal opportunity employer, and we welcome applications from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, ****** orientation, gender identity, disability or any other classification protected by law.
If you are interested in applying for this position, please send an updated CV to [email protected]
All applicants must be legally authorized to work in the United States and will be required to submit proof of such eligibility.
💡 Quick Summary
Seeking a career-building opportunity? The CSR Coordinator position is now open for candidates interested in the Customer Care Executive sector. This role in Phoenix offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
