Customer Accounting Specialist I

Job description
Are you a detail-oriented individual with a passion for numbers and a strong commitment to providing exceptional customer service? If so, we have the perfect opportunity for you as a Customer Accounting Specialist I at Relx. In this role, you will be responsible for managing customer accounts, processing payments, and ensuring accuracy and timeliness in financial transactions. As a vital member of our team, you will have the opportunity to utilize your analytical skills and build strong relationships with our valued customers. If you are a motivated self-starter with a customer-centric mindset and a desire to grow your career in the accounting field, we encourage you to apply for this exciting opportunity.

Manage customer accounts and ensure accuracy and completeness of financial information.
Process payments and reconcile customer accounts on a regular basis.
Provide exceptional customer service by promptly responding to inquiries and resolving any issues related to customer accounts.
Utilize analytical skills to identify and resolve discrepancies in financial transactions.
Build and maintain strong relationships with customers to ensure satisfaction and retention.
Keep accurate and up-to-date records of all customer transactions and interactions.
Collaborate with other team members to streamline processes and improve overall efficiency.
Stay updated on company policies and procedures related to customer accounts and financial transactions.
Participate in training and development opportunities to continuously improve skills and knowledge.
Assist with month-end and year-end close processes as needed.
Communicate any issues or concerns to management in a timely manner.
Adhere to all relevant laws, regulations, and company policies.
Maintain confidentiality of sensitive financial information.
Meet individual and team performance goals and objectives.
Continuously strive to enhance the customer experience and contribute to the overall success of the company.

Relx is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, ****** orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

United Kingdom
England
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