Job Description
We are looking for a qualified Customer Care Executive to look after-sales support and car service related queries and customer feedback.
Primary work responsibilities:
Conducting customer satisfaction surveys to understand what areas of the company's services need improvements.
Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Customer Support Executive Requirements:
A bachelor’s degree in administration or a related field.
Only female candidates need to apply.
A minimum of 3 years experience in tellycalling.
Excellent interpersonal and written and oral communication skills.
Computer skills like MS-Excel, Typing.
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹+,000.00 - ₹11,000.00 per month
Benefits:
Health insurance
Leave encashment
Provident Fund
Schedule:
Day shift
Monday to Friday
Morning shift
Weekend availability
Supplemental pay types:
Performance bonus
Education:
Bachelor's (Required)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Required)
Language:
Hindi (Required)
English (Required)
Primary work responsibilities:
Conducting customer satisfaction surveys to understand what areas of the company's services need improvements.
Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Customer Support Executive Requirements:
A bachelor’s degree in administration or a related field.
Only female candidates need to apply.
A minimum of 3 years experience in tellycalling.
Excellent interpersonal and written and oral communication skills.
Computer skills like MS-Excel, Typing.
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹+,000.00 - ₹11,000.00 per month
Benefits:
Health insurance
Leave encashment
Provident Fund
Schedule:
Day shift
Monday to Friday
Morning shift
Weekend availability
Supplemental pay types:
Performance bonus
Education:
Bachelor's (Required)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Required)
Language:
Hindi (Required)
English (Required)
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive position is now open for candidates interested in the Customer Care sector. This role in 1 Lane, Kokar, Ranchi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
