Job Description
We
are looking for a Customer Care Executive to handle calls from customers and
provide support to them in any way possible. You will be required to work in a
time-bound environment and ensure that customer service is provided to its best
quality. You are responsible for meeting personal and team targets as well as
our customer satisfaction.
Responsibilities
·
Manage large amounts of inbound and outbound calls in a timely manner
·
Outstanding negotiation skills with the ability to resolve issues
and address complaints
·
Identify customers’ needs, clarify information, research every issue and
provide solutions and/or alternatives
·
Seize opportunities to up sell products when they arise
·
Build sustainable relationships and engage customers by taking the extra
mile
·
Keep records of all conversations in our call center database in a
comprehensible way
·
Frequently attend educational seminars to improve knowledge and performance
level
·
Meet personal/team qualitative and quantitative targets
Qualifications-Any Graduate
Salary: 18,000 to - 35,000.00 /month
Experience:
- 1 Year to 4 Years
Working
Days- Monday
to Friday (Sunday -Saturday off
are looking for a Customer Care Executive to handle calls from customers and
provide support to them in any way possible. You will be required to work in a
time-bound environment and ensure that customer service is provided to its best
quality. You are responsible for meeting personal and team targets as well as
our customer satisfaction.
Responsibilities
·
Manage large amounts of inbound and outbound calls in a timely manner
·
Outstanding negotiation skills with the ability to resolve issues
and address complaints
·
Identify customers’ needs, clarify information, research every issue and
provide solutions and/or alternatives
·
Seize opportunities to up sell products when they arise
·
Build sustainable relationships and engage customers by taking the extra
mile
·
Keep records of all conversations in our call center database in a
comprehensible way
·
Frequently attend educational seminars to improve knowledge and performance
level
·
Meet personal/team qualitative and quantitative targets
Qualifications-Any Graduate
Salary: 18,000 to - 35,000.00 /month
Experience:
- 1 Year to 4 Years
Working
Days- Monday
to Friday (Sunday -Saturday off
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive position is now open for candidates interested in the Customer Care Executive sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
