Job Description
Job Description:
· Manage calls, emails, chats, and resolve issues in an efficient manner.
· Provide answers to questions related to products and other policies of Lakshita.
· Respond quickly and professionally to all customer inquiries regarding product status requests, order cancellation, returns, exchange, product returns, and refund issues.
· Follow Lakshita’s customer service guidelines and procedures under minimal supervision.
· Maintain daily recordings of calls, issues, and resolutions.
Mandatory Skills
· Good communication and interpersonal skills.
· Must have a friendly tone and a helpful approach.
· Ability to multi-task, set priorities, and manage time effectively.
· Computer knowledge is a must.
· Fashion taste in ethnic will be an added merit.
Location: Sector 132, Noida
Salary: CTC up to 25K
· Manage calls, emails, chats, and resolve issues in an efficient manner.
· Provide answers to questions related to products and other policies of Lakshita.
· Respond quickly and professionally to all customer inquiries regarding product status requests, order cancellation, returns, exchange, product returns, and refund issues.
· Follow Lakshita’s customer service guidelines and procedures under minimal supervision.
· Maintain daily recordings of calls, issues, and resolutions.
Mandatory Skills
· Good communication and interpersonal skills.
· Must have a friendly tone and a helpful approach.
· Ability to multi-task, set priorities, and manage time effectively.
· Computer knowledge is a must.
· Fashion taste in ethnic will be an added merit.
Location: Sector 132, Noida
Salary: CTC up to 25K
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive position is now open for candidates interested in the Customer Care Executive sector. This role in Noida offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
