Job Description
Job Description
Manage Customer enquiry on whatsapp, facebook, Instagram and email
Resolve customer quality issues by coordinating with warehouse for replacement
Resolve customer shipment issues by following up with Ship rocket
Maintain a list of complaints to identify customer feedback
Ensure all compaints are resolved in a timely manner
Requirements:
Great interpersonal, presentation and communication skills
Ideally has worked in customer care role before
Comfortable taking to clients
Pratibha Tanwar-85+5665108
Resume sent at-
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive position is now open for candidates interested in the Customer Care sector. This role in New Delhi, offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
