Job Description
Company Description
Quantazone is a leading consulting and professional services organization. We are the trusted partner to enterprises and organizations worldwide, delivering technology-enabled solutions for extraordinary outcomes in quality and cost
Job Description
• Process orders on behalf of clients
• File claims and disputes on e-commerce platforms
• Provide prompt and effective communication with Clients
• Support clients, handling client calls, addressing queries and concerns through various channels
• Coordinate order processing, delivery, and returns with relevant teams
• Manage RTP claims and win-back calls to clients
Qualifications
• Online Retail, Shopify, Client Communication, Call Handling
• Excellent communication in English
• Quick learner and self-motivated
Additional Information
• Minimum Relevant Experience required: 2 Years
• Working Hours: +:30 AM - 6:00 PM
• Shift Days: 6 days working
• Employment Type: Full Time, Permanent
• Gender: Female candidates only
Quantazone is a leading consulting and professional services organization. We are the trusted partner to enterprises and organizations worldwide, delivering technology-enabled solutions for extraordinary outcomes in quality and cost
Job Description
• Process orders on behalf of clients
• File claims and disputes on e-commerce platforms
• Provide prompt and effective communication with Clients
• Support clients, handling client calls, addressing queries and concerns through various channels
• Coordinate order processing, delivery, and returns with relevant teams
• Manage RTP claims and win-back calls to clients
Qualifications
• Online Retail, Shopify, Client Communication, Call Handling
• Excellent communication in English
• Quick learner and self-motivated
Additional Information
• Minimum Relevant Experience required: 2 Years
• Working Hours: +:30 AM - 6:00 PM
• Shift Days: 6 days working
• Employment Type: Full Time, Permanent
• Gender: Female candidates only
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive position is now open for candidates interested in the Customer Care Executive sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
