Job Description
As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods.
Job Description:
● Provide superior Customer Experience on Chat/Email/Call.
● Provide accurate, valid, and complete information by using the right methods/tools
● Maintaining a positive, empathetic, and professional attitude toward customers at all times
● Collaborate with team members, and customer service teams to ensure a superior customer experience.
● Follow the company’s communication procedures, policies, and guidelines at all times
● Deliver excellent results measured by customer satisfaction, effectiveness, efficiency, and quality.
Minimum Qualifications & Requirements:
● 12th pass can apply
● Freshers are also considered
●Good Communication Required .
● Rotational shifts .
Day shift : +am to 6pm OR 10am to 7pm
Night shift : 5pm to 2am OR 6pm to 3am .
● 6 days working 1 week off .
Drop facility available for night to : Bali station , Howrah station , Bairakpur station and Ruby station .
Salary: INR (per month)
13k ctc to 16kctc
Working mode: Work from Office
Location: kolkata west bengal
Swastik building-2nd floor, Kazi Nazrul Islam Avenue, Kestopur - Baguiati Flyover, near Charnock Hospital Haldirams, Kolkata, West Bengal 700157
Job Type: Full-time
Pay: From ₹13,000.00 per month
Schedule:
Rotational shift
Supplemental pay types:
Performance bonus
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
Technical support: 1 year (Preferred)
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
Speak with the employer
++1-XXXXXXXXXX
Job Description:
● Provide superior Customer Experience on Chat/Email/Call.
● Provide accurate, valid, and complete information by using the right methods/tools
● Maintaining a positive, empathetic, and professional attitude toward customers at all times
● Collaborate with team members, and customer service teams to ensure a superior customer experience.
● Follow the company’s communication procedures, policies, and guidelines at all times
● Deliver excellent results measured by customer satisfaction, effectiveness, efficiency, and quality.
Minimum Qualifications & Requirements:
● 12th pass can apply
● Freshers are also considered
●Good Communication Required .
● Rotational shifts .
Day shift : +am to 6pm OR 10am to 7pm
Night shift : 5pm to 2am OR 6pm to 3am .
● 6 days working 1 week off .
Drop facility available for night to : Bali station , Howrah station , Bairakpur station and Ruby station .
Salary: INR (per month)
13k ctc to 16kctc
Working mode: Work from Office
Location: kolkata west bengal
Swastik building-2nd floor, Kazi Nazrul Islam Avenue, Kestopur - Baguiati Flyover, near Charnock Hospital Haldirams, Kolkata, West Bengal 700157
Job Type: Full-time
Pay: From ₹13,000.00 per month
Schedule:
Rotational shift
Supplemental pay types:
Performance bonus
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
Technical support: 1 year (Preferred)
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
Speak with the employer
++1-XXXXXXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive position is now open for candidates interested in the Customer Care Executive sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
