Job Description
Responsibilities:
• Handling Customer complaints & grievances.
• Resolving customer’s query via emails and phone calls.
• Keeping track of the orders and arranging required styles on request.
• Resolving queries on social media on posts and direct messages.
• Forwarding queries to concerned Team.
• Upselling on the desired products
Required Experience:
• A minimum of 3 years' experience (fashion ecomm based preferred)
• Excellent interpersonal and written and oral communication skills.
•...
• Handling Customer complaints & grievances.
• Resolving customer’s query via emails and phone calls.
• Keeping track of the orders and arranging required styles on request.
• Resolving queries on social media on posts and direct messages.
• Forwarding queries to concerned Team.
• Upselling on the desired products
Required Experience:
• A minimum of 3 years' experience (fashion ecomm based preferred)
• Excellent interpersonal and written and oral communication skills.
•...
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive Aashni | Co position is now open for candidates interested in the Customer Care sector. This role in Mumbai Maharashtra offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
