Job Description :

Tasks assigned to this role:
• Dealing with customer queries coming via email, call or any other media.
• Ensuring to answer the queries within the stipulated timeline.
• To attend all incoming calls company's phone lines.
• Calling customers for reviews & sales promotions.
• Any other type of customer interaction as & when required.
• Occasionally representing company in trade shows or events.
• Handling front desk (reception) & all related work at company's Head Quarters.